Thursday, June 27, 2024

Security Thoughts from Aspida Mail

For the past several years now, I've been using Aspida Mail to host my email server.  My reason for that is pretty simple.  Aspida Mail is a top notch provider of email services.  They are lightening fast in delivery, their SPAM filters do a terrific job, and you can easily use them to send encrypted emails that are HIPAA compliant.  Email has become critical to life and it certainly is critical to running a successful dental practice.

I also happen to know the people who run the company and they are top-notch techies as well as the right kind of people.  One of the things I make a strong effort to do is to work with 'good people' and that term certainly applies to the team that runs and supports Aspida Mail.

A few years ago I was looking to move my email service provider and reached out to Aspida Mail since they were on my short list of companies to evaluate.  Over my years of dealing with them, I've even had the opportunity to take a tour of the data center that houses their servers and it was one of the most impressive and techno-cool places I've ever had the chance to visit.

Their services are *highly recommended*.  

Recently the company sent an email out to their customers.  Personally I appreciate these kind of interactions as they help all of us as a reminder to stay vigilant in our security protocols.  In a way, security is similar to dentistry.  It's a very specific area of our world and it's difficult to keep up with all of the changes.  I'm a firm believer is relying on the help of experts and when it comes to security, the people in the trenches that do the job every day are the ones to listen to.


Something Smells Phishi(ng) - June 25, 2024

Dear Valued Customer, 

We have noticed an uptick in SPAM/Phishing attempts, so we wanted to reach out with tips on how to practice safe email techniques. Aspida Mail's robust filters will often classify these emails as SPAM and deliver to the Bulk Folder. However, A zero-day attack is an advanced offense that is a "new", not yet reported, email scam. These may pass through the filters before they are reported and classified so it's best to continue to practice caution.

Below is a classic example of a phishing email we received. It happens to all of us! This message is designed to trick the recipient to take quick action and click the link in the email, which could potentially infect their network with malware or ransomware. In this case, the actual sender domain is and it is clearly unrelated to Sirius XM.

Here are some Tips to keep in mind when reviewing your received emails:

  1. First and foremost, you should consider, do you even have this kind of subscription, completed this payment or have any relation to the subject?
  2. Then, compare the Sender Display name and the address that is being send from (e.g. Sirius XM and is an obvious culprit).
  3. Finally, do they ask you to log in, transfer a payment or review your account (especially within a quick time window!)? Make sure to call or contact the legitimate company if the email passed the last two checks.

If you ever have any questions or concerns, please contact us. We're here to help!

If you are interested in having Aspida Mail help you, follow this link for more info.

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