Planet DDS Introduces Denticon Reimagined: The Future of Integrated Dental Practice Management

 

The reimagined Denticon includes cloud-based practice management, now featuring enhanced patient communication tools, advanced analytics, and easy-to-use patient marketing capabilities

NEWPORT BEACH, CA – February 20, 2024 – In an industry that’s rapidly evolving towards digital consumerism and data-driven decision making, Planet DDS is at the forefront, introducing a reimagined version of Denticon, a platform for growth-minded dental businesses. The enhanced platform delivers practice management, patient communications, practice analytics, and practice marketing. Designed to scale effortlessly with cloud technology, Denticon is set to revolutionize productivity, patient outcomes, and staff engagement for dental practices of all sizes.  

"As we navigate through a time of consolidation and a clear trend toward consumerism in dentistry, innovation becomes paramount. Denticon is designed to be at the core of every growth-minded dental practice as their operating system, enabling a significant transformation in how dental care is delivered and experienced,” said Planet DDS CEO Eric Giesecke. “We’re excited to showcase the reimagined Denticon at the Chicago Midwinter Dental Meeting, not just as a solution that meets the current demands in the industry but also to pioneer a new standard in dental care and patient experience.”

The reimagined platform encompasses several tools to help dental practices run their businesses more efficiently and effortlessly – from marketing to analytics. The journey begins with Legwork, an easy-to-use marketing solution that empowers practices to attract new patients through search engine optimized marketing campaigns, professionally branded websites, and integrated phones. The journey continues with Denticon Patient Communication, integrated patient engagement tools that streamline communication with targeted emails and text messages, online forms for enhanced patient experience, and appointment reminders that reduce last-minute cancellations. Closing the loop is Denticon Practice Analytics, which provides actionable insights to dental practices to identify production opportunities and make data-driven decisions that help create operational efficiencies and fuel growth.

“With Denticon’s Patient Communication, our appointment rate improved by 18%. This has been a game changer for our operations both from a cost-cutting and revenue-generating perspective. Our patients have been telling us that they want to be engaged through a more tech-forward approach and the ability to text and email with Denticon has brought our patient engagement to a new level of success,” shared Randa Seif, Chief Operating Officer of CaliDental.

“With the help of Denticon Practice Analytics, it’s very easy to run a report for patients who have accepted treatment but have not yet scheduled an appointment, send text messages through Denticon, and book the first person to respond,” explained Kara Trail, Director of Operations for Henritze Dental Group. “Having an all-in-one practice management solution has helped us become more streamlined as an organization and having visibility of metrics across all locations has been a key component of our workflow.”    

To learn more about the Planet DDS solutions that support the growth of thousands of dental practices, request a demo: Book a Demo | Denticon | Apteryx | Planet DDS

About Planet DDS: 

Planet DDS is the leading provider of cloud-enabled dental software solutions, serving over 13,000 practices in the United States with over 118,000 users. The company delivers a complete platform of solutions for dental practices, including Denticon Practice Management, Apteryx Cloud Imaging, Cloud 9 Ortho Practice Management and Legwork Practice Marketing. Planet DDS is committed to creating value for its dental practice clients by solving the most urgent challenges facing today’s dental practices nationwide. To learn more, visit: PlanetDDS.com

Fabletics to Showcase Scrubs with Style at Chicago MidWinter Meeting

 

Photo courtesy of Fabletics

I've been practicing for a few years now... truthfully more than "a few", but the time sure has passed quickly.  I've been in the game long enough to remember constant jokes about "dental office music" as well as "dressing like a dentist" both of which implied that the practice of dentistry lacked any kind of "style".

When infection control became a front and center concern, the majority of people in the industry quickly embraced wearing clinical attire, which of course meant scrubs.  In the blink of an eye, we went from "dressing like a dentist" to wearing "healthcare chic" ensembles.  Personally, I loved switching over to scrubs.  I can still recall having dinner in an upscale restaurant before the scrubs days.  As I sat down to the table, I put my hand on my tie to keep it against me and as I lifted my hand away the thought crossed my mind, "I've worn this at work and I haven't dry cleaned it since... what the heck could I be getting on my hand?"  The next day I happened to be talking to a school chum, Dr. Stephanie, and as I told her about my tie, she rocked my world.  "Why are you still wearing stuff like that?" she asked.  "Flucke, you've got to get some scrubs.  Show some  style!"  Wise words, Steph.

Now you can not only look "clinical", but you also look really stylish (or in my case, at least not look quite as nerdy).  Activewear manufacturer Fabletics has taken the world by storm with their cutting edge sportswear.  We've all seen it.  Heck most of us probably have something from Fabletics hanging in our closets.

Well, dear readers, if you haven't heard, Fabletics now makes and sells scrubs and for the first time ever, they will be at the Chicago MidWinter meeting.  If you're looking to up your game in the clinical attire department, stop by booth #1235.  My personal "Fabletics Angel" Lacy will be there (among others) and they will gladly hook you up with your new look.  The company is running some show specials that include, if you sign up as a new Fabletics VIP, you can receive a set of scrubs for $19 and every set after that is 50% off!  They also can provide group orders and embroidery.

Stop by booth #1235 and check out their gear.  If you don't get a chance to make it by, I'll be lecturing on Saturday, presenting two different courses and I may have my new pair of Fabletics scrubs with me... hopefully their show stock will have something I can buy and take with me.

See you all in Chicago!

New Philips Sonicare Teeth Whitening Kits Offer Semi-Customizable At-Home Whitening for Dental Patients

On Thursday February 15, Philips Sonicare launched their new Philips Sonicare Teeth Whitening system.  As a dental professional, I love the fact that the company is making this product only available by authorization from a dentist.  The kit is sent to the patient's home and comes complete with everything necessary for at home tooth whitening.  That includes tray material, the whitening agent, and a carrying case.

The patient places the tray material in hot water and then easily molds it to the shape of their teeth.  It comes with 2 extra pieces of the material... just in case.  However, I've had an opportunity to try the product and I can tell you with confidence that even if a tray is not properly formed on the first try, it can be reheated and reshaped to fit correctly.

It is available in 6% or 9.5% hydrogen peroxide solutions & provides results with minimal or NO sensitivity.  I actually had it tested by my wife who has *very* sensitive teeth and she reported only *slight* sensitivity after the first session and ZERO sensitivity on the other applications.  She also got very nice aesthetic results.

I'm going to be participating in the "official" launch press conference on Friday morning in Chicago at the annual Chicago Dental Society MidWinter Meeting and I'm really looking forward to helping talk about my experience with the product.

For more details, you can visit the Philips Sonicare product webpage or you can also read a great product announcement page on the Dental Products Report website.

I hope to see a lot of you during my time in Chicago!

 

The Tragedy in my Home Town...

 

As most of you know, I'm a resident of the greater Kansas City area and a huge fan of my hometown.  I was born here, grew up here, and I have no thoughts of leaving.  I actually practice about 10 miles (16.1 km) from my boyhood home... a small house in the local city of Raytown.

However, today I type with a heavy heart.  As you all know, yesterday February 14, 2024 was a day of celebration in my beloved Kansas City, but ended in tragedy.  Our hometown NFL team, the Kansas City Chiefs, won the Super Bowl over the San Fransisco 49ers on Sunday February 11, 2024.  Valentine's Day here in KC was supposed to be a day of love and celebration with a victory parade and rally in the downtown area.  Reports say the estimated attendance was somewhere around 1,000,000 fans.

Yet, instead of jubilation, tragedy unfolded.  Out of those 1 million human beings present it seems that 3 attendees (0.000003% of the crowd) created mayhem and death from the love and celebration generated by everyone else there.

Details are few as I type this, but authorities are saying that 22 people were injured in the gunfire that erupted.  Of those 22, the ages ranged from 8 to 47 years old.  One of those unfortunate people died from their injuries as doctors struggled to save her life in an operating room.  She was a wife and the mother of two children.  Another frightening and so incredibly sad part of this is that of those poor 22 souls, one half of them were under the age of 16.  Pause and think about that for a moment... 11 children were hurt and their lives changed forever.

Those poor people will never be the same.  So many will suffer long term injuries both visible and invisible.  All of this horror and sadness was caused by 3 people.  Last night I was at Ash Wednesday Mass and the first thing the congregation did was pray for the victims.  I had tears in my eyes.  Why anyone would create a tragedy like this defies reason.

My heart and my prayers go out to any and all that were affected by this.  I also want to give thanks to the first responders who jumped into the fray.  It takes a great deal of bravery to run towards gunfire.  Also, a special thanks to the private citizens who tackled one of the gunmen.  I cannot even fathom the amount of strength and bravery that took.  Thank you.  Many others private citizens helped those injured.  A nurse who happened to be there performed CPR on an injured man until EMTs arrived and took over.  All of that bravery represents the best of who we, as human beings are.  However, I'm sure all of those who helped would be much happier today if they simply hadn't had to be heroes.

Also, thank you to all of you who have reached out to me asking if I was ok.  I am honored beyond words by your concern.

In closing, I'd like to remind everyone that life is precious and unfortunately so fragile.  I often think of how many times a friend or loved walks out the door with a cheery "see you later" or "see you tonight" when in reality they never return.  Hug everyone you love and tell people you love them.  Finally I think the world could be a better place if people could follow two simple rules.  1. Be nice.  2. Show respect.  If you can just do those two things, things will work out and life will be better for all of us.

Stela: A Stellar Self-Curing Composite Shaking Up Dentistry?

 

My cohorts at Dental Products Report recently releaed an evaluation of Stela composite from SDI.  The evaluation was done by Catapult, which is run by my buddy Dr. Lou Graham.  I trust Catapult when they release an evaluation report.  You can read it here.

I haven't had a chance to use Stela personally... not yet.  However, I did do some research and here is what I found out...

For dentists seeking to streamline their restorative workflow and deliver exceptional results, SDI's Stela composite has emerged as a game-changer. This innovative, self-curing material promises efficiency, strength, and aesthetics, all in a simplified two-step process. But does it live up to the hype? Let's delve into the features and potential of Stela, evaluating its impact on both dentists and patients.

Goodbye Etching, Hello Simplicity: Stela eliminates the traditional etch, prime, bond, and light-cure sequence, saving valuable chair time. Its unique primer acts as a catalyst, initiating polymerization at the restoration interface, leading to a gap-free seal and reduced post-operative sensitivity. This simplified approach appeals to busy dentists seeking efficiency without compromising quality.

Universal Powerhouse: Stela comes in a single, universal shade designed to blend seamlessly with various tooth hues. This eliminates the need for shade matching and reduces inventory clutter, further simplifying the process.

Strength and Endurance: Despite its self-curing nature, Stela boasts impressive strength and flexural resistance, exceeding the properties of traditional composites. This makes it suitable for various restorations, from Class I and II cavities to Class III and V repairs.

Flowable Convenience: Stela's flowable consistency facilitates easy placement and adaptation, particularly in smaller cavities or challenging areas. This characteristic contributes to faster and more comfortable procedures for both dentists and patients.

Patient-Centric Benefits: The streamlined process and reduced manipulation offered by Stela can translate to shorter appointments and potentially less discomfort for patients. Additionally, the gap-free interface minimizes the risk of microleakage, a potential cause of sensitivity and future problems.

Considerations and Cautions: While Stela offers numerous advantages, it's important to consider its limitations. The single shade might not perfectly match all tooth tones in every case. Additionally, dentists accustomed to light-cured composites may require an adjustment period to adapt to the self-curing process.

The Verdict: Stela represents a significant advancement in self-curing composites, offering a simplified workflow, impressive strength, and potential patient benefits. While individual experiences may vary, its innovative approach positions it as a compelling option for dentists seeking to streamline their restorative procedures and deliver high-quality care.

Google Bard is *Now* Google Gemini

 In December, Google announced that they had released their latest AI product.  Basically, it is a next generation type product that was announced.

Last week, Google unveiled Gemini, touted as their most powerful and efficient AI model yet. But with every major AI announcement, questions of impact and potential pitfalls arise. So, is Gemini a groundbreaking development, or just another hyped-up product? Let's delve into the details and explore what it might mean for the future.

What is Gemini?

Gemini is a massive language model (LLM) built on Google's next-generation TPU architecture. It boasts several key features:

• Multimodal capabilities: Unlike its predecessors, Gemini can process and understand information from various sources, including text, images, and audio. This allows for richer and more nuanced interactions.

• Enhanced efficiency: Google claims Gemini is significantly faster and more cost-effective to train and run, paving the way for broader accessibility and potential new applications.

• Advanced reasoning: Gemini promises improved capabilities in areas like problem-solving, creative writing, and code generation, pushing the boundaries of AI-powered tasks.

The Potential Impact:

If these claims hold true, Gemini has the potential to revolutionize various fields:

• Education: Personalized learning powered by AI tutors could dramatically improve educational outcomes.

• Healthcare: Diagnoses and treatments could be aided by AI-driven analysis of medical scans and data.

• Customer service: AI-powered chatbots could offer more seamless and efficient support experiences.

• Scientific research: New insights and discoveries could be unlocked by AI's ability to analyze massive datasets.

But What About the Risks?

As with any powerful technology, Gemini comes with potential risks:

• Bias and discrimination: LLMs can inherit and amplify societal biases, leading to unfair outcomes. Rigorous testing and mitigation strategies are crucial.

• Job displacement: As AI automates tasks, concerns arise about potential job losses and the need for workforce retraining.

• Misinformation and manipulation: Malicious actors could exploit AI to spread misinformation or manipulate public opinion. robust safeguards and ethical guidelines are essential.

The Verdict?

While it's too early to definitively assess Gemini's long-term impact, its capabilities promise exciting possibilities. However, responsible development and deployment are critical to harness its potential while mitigating potential risks. We must ensure ethical considerations, transparency, and accessibility are central to AI's evolution.

This blog post merely scratches the surface. The conversation surrounding Gemini and its implications is just beginning. It's essential to stay informed, engaged, and critical as AI continues to shape our world.

To read Google's take, follow this link.  

ADA Guidelines Recently Released Advise No Need for Lead Apron and Thyroid Collar

 

Recently, the ADA Council on Scientific Affairs has released a new scientific paper regarding radiation use in dentistry.

The council, as expected, advises a minimal use of x-ray, stating that things like proper angulation, eliminating retakes, and using the lowest possible dosages to achieve necessary image are intrinsic to the safety of patients.  This comes as no surprise as for years they have advocated for the ALARA principle (As Low As Reasonably Achievable) when taking radiographs.

The truly newsworthy item from the report deals with lead shielding of patients.  Since the advent of digital sensors and rectangular collimation, many have wondered about the true "need" for lead shielding when taking radiographs.  The amount of radiation used to achieve a reasonable image has decreased almost exponentially since digital sensors became common place.  Rectangular collimation works to focus the beam to a very tight dimension which means that 'scatter' from the beam is practically eliminated.  These two breakthroughs have been combined to greatly decrease the actual amount of radiation needed as well as keeping the beam focused to only the area needed for the image.

In my work as Chief Dental Editor for Dental Products Report, I've gotten a chance over the past two decades to speak to quite a few Board Certified Oral and Maxillofacial Radiologists about the subject of shielding patients.  Not one ever told me that shielding was necessary, in fact everyone of them stated that their personal opinion, based on their knowledge, was that the time had passed where shields were absolutely imperative to ensure patient safety.

Now comes word, direct from the ADA that both thyroid collars and the thoracic/abdominal drape can be discontinued.

My colleagues at Dental Products Report have a nice summation that you can read.  

To read the recommendations from the ADA"Optimizing Radiation Safety in Dentistry" paper, follow this link.  

The Hour of Need: Productivity Time Lost Due to Urgent Oral Health Needs

 

If you've ever had a dental emergency, whether it's trauma that severely fractured a tooth or some type of infection that's resulted in what we traditionally refer to as a 'toothache', you can immediately understand how debilitating the pain can be.  A new report from the CareQuest Institute for Oral Health® looks into the impact such problems can cause that result in lost work hours and the resulting lack of productivity in the job market.  It's well worth a read.  Here is a summary with links if you'd like to learn more:

CareQuest Institute for Oral Health® has released a new report that shows that adults 18 and older in the US lose more than 243 million work or school hours annually due to oral health problems. The lost productivity time due to untreated dental disease costs the US an estimated $45 billion each year.  

 The visual report, The Hour of Need: Productivity Time Lost Due to Urgent Oral Health Needs, reveals that oral health problems and unplanned dental visits have a greater impact on daily activities such as work and school for individuals with lower incomes, no dental insurance, and less education.  

 “No one should have to sacrifice their schedule or pay because of preventable health issues,” said Myechia Minter-Jordan, MD, MBA, president and CEO of CareQuest Institute. “This new report underscores the urgency of promoting equitable access to oral and overall health care, particularly for those with lower incomes and education levels.” 

 The report also finds that dental issues don’t just impact the person experiencing them; caregivers’ and parents’ lives are also impacted by unexpected dental visits and tending to oral pain. In fact, approximately 5.7 million parents/guardians missed an estimated total of 38.5 million productive hours due to their children’s oral pain or unplanned dental visit. Additionally, caregivers reported missing an estimated total of 22 million hours of productivity time as a result of either taking those for whom they care to an unplanned dental visit or staying home with them due to their oral pain. 

 Key findings, summarized in the visual report include: 

• Lost productivity time due to untreated dental disease costs the US an estimated $45 billion each year. 
• Adults reported missing productivity time for their own oral pain or unplanned dental visits (182.6 million hours) and the oral pain or dental visits of children (38.5 million hours) or adults (22 million hours) in their care. 
• Nine million adults lost more than 60 million total work/school hours due to others’ oral health problems. 
• Approximately 5.7 million parents/guardians missed an estimated total of 38.5 million productive hours due to their children’s oral pain or unplanned dental visit. 
• Approximately 3.3 million adults said that, in the past year, the adult for whom they care had oral pain or an unexpected dental visit. 

The report is based on findings from CareQuest Institute’s State of Oral Health Equity in America (SOHEA), an annual, nationally representative survey of 5,240 adults about knowledge, attitudes, experiences, and behaviors related to oral health. 

About CareQuest Institute for Oral Health® 

CareQuest Institute for Oral Health® is a national nonprofit championing a more equitable future where every person can reach their full potential through excellent health. We do this through our work in philanthropy, analytics and data insights, health transformation, policy and advocacy, and education as well as our leadership in dental benefits and innovation advancements. We collaborate with thought leaders, health care providers, patients, and local, state, and federal stakeholders, to accelerate oral health care transformation and create a system designed for everyone. To learn more, visit carequest.org and follow us on Twitter, LinkedIn, Facebook, and Instagram. 

ARMIS BIOPHARMA® Debuts the “Trifecta of Dental Infection Control” during CMW 2024

 

ArmiGard™, ArmiCare™, and ArmiClenz™ Deliver Exceptional, Non-Toxic Antimicrobial Protection for Oral Appliances, Hands and Surfaces

Armis Biopharma®, Inc.,  a rapidly emerging developer of Frontline Solutions for Infection Control  will be exhibiting for the first time at booth #1943 during the 2024 Chicago Midwinter Meeting.  During CMW 2024, the company will be showcasing “The Trifecta of Dental Infection Control” that includes the following three products:

1. ArmiGard™ Advanced Hygiene for Oral Appliances: Armis Biopharma’s flagship product is a non-toxic, non-corrosive solution specially formulated to remove 99.9999% of odor-causing bacteria found on any oral appliance, device, denture, aligner, or CPAP. ArmiGard keeps any oral appliance clean, fresh, and clear without distortion. 

Armis Biopharma is a partner of Viva Learning Institute and ArmiGard is the official oral appliance solution for Vivos-trained clinicians. 

2. ArmiCare® The Hand Friendly Sanitizer: This specially formulated, lavender scented hand sanitizer kills germs while keeping your hands hydrated, not sticky or dry. ArmiCare is tough on bugs, yet gentle on hands.

ArmiCare is the official hand sanitizer for the 2024 OSAP Dental Infection Control Boot Camp.

3. ArmiClenz® - Aim. Spray. Sanitize:  A multi-surface, multi-purpose disinfectant, sanitizer, and deodorizer that kills bacteria and the 99% of the SARS-CoV-2 virus that causes COVID, and Human Rhinovirus 42 (the common cold).  Take aim on harmful pathogens with ArmiClenz.

The Armis Biopharma Difference

ArmiGard and ArmiClenz both share core ingredients that are key to creating a potent single step antimicrobial/antitoxin platform. This proprietary peracid/hydrogen peroxide-based non-systemic antimicrobial agent has been verified by independent laboratories to eliminate a comprehensive number of bacterial, viral, and fungal threats present in today's environment.

“We’re very excited to leverage the success that Armis Biopharma has achieved in the medical industry and apply it to specific dental industry product applications,” said Michael Voss, Armis Biopharma’s Chief Commercial Officer. “Our goal is to raise the bar on the efficacy and safety of commonly used products that sanitize oral appliances, hands, and surfaces. We also have another innovative dental product in development that we will introduce in the upcoming year.”

Chicago Midwinter Show Special

When you visit Armis BioPharma at booth #1943 and allow your badge to be scanned, you’ll be able to purchase the Armis Biopharma Travel Safe Defense Kit, which includes  a 4–6-month supply of Armis Biopharma’s Trifecta of Dental Infection Control  listed above for only  $59.99. Regular price is $79.00.  The Travel Safe Defense Kit protects against travel-related pathogens in three ways:

1. ArmiGard – Effectively sanitizes your oral appliance between uses, snacks, meals, and socializing. 

2. ArmiCare –  Gently sanitize hands after touching public surfaces or after shaking hands. 

3. ArmiClenz –  Quickly sanitizes public surfaces such as tray tables, doorknobs, TV remotes, etc.   

According to Debbie Zafiropoulos, Armis Biopharma’s Business Development and Education Manager, and resident road warrior, “For the past several months, I’ve been relying on The Armis BioPharma Travel Safe Defense Kit to help me arrive at my destinations feeling healthy and protected from harmful pathogens. I can’t wait to share these products with my friends and colleagues during CMW 2024.”

For more information, visit www www.ArmisBiopharmaDental.com. For dental practice sales, dealer, and distributor inquiries, contact Debbie Zafiropoulos at DebbieZ@armisbiopharma.com or text her at (561) 358-7660.  

Follow Armis Biopharma Dental on Facebook, Instagram, LinkedIn, and Twitter/X.

About Armis BioPharma:

Armis Biopharma, Inc is a privately held biopharmaceutical company headquartered in Fort Collins, CO that is devoted to developing and commercializing products that are effective in reducing the risk of infectious disease. 

The company is the developer of Veriox®  Technology - a proprietary peracid/hydrogen peroxide-based, non-systemic antimicrobial agent that has been verified by independent laboratories to eliminate a comprehensive number of bacterial, viral, and fungal threats present in today's environment.

Product development is focused on surface disinfection, human and animal wound care, oral care, food safety, and water line safety.  For more information, visit www.ArmisBiopharmaDental.com. 

SDI & DRNA Partner to Support Amalgam Recycling

 

Well over a decade ago my partner at the time, Dr. Kelly Suchman helped me focus on the environmental aspect of our office (we affectionately referred to her as "The Queen of Green").  Due to her influence we began to look at ways to recycle more and make the office more environmentally friendly.

Back then, most offices in the US had their vacuum systems connected straight to the municipal sewer system so everything that was vacuumed up during dental treatment went 'right down the drain'.  It wasn't that way in Europe.  Dental offices in Europe were using devices called amalgam separators to remove the amalgam dust from the waste water.  Dr. Kelly and I were intrigued by the concept of doing more to help the environment and an amalgam separator seemed like a wise idea.

As if by a psychic connection, I was contacted at about that time by DRNA (Dental Recycling of North America).  They are one of the biggest providers of amalgam separators in the US and we decided to have one installed in the office.  We have been customers since that time.

Of course, now having an amalgam separator is required by federal law, but I'm proud that our office was way ahead of that curve.

Why did I choose DRNA?

DRNA provides a turnkey system.  They watch the calendar so that we don't have to.  Every year they send us a fresh separator unit.  All we do is call our dental supplier, Goetze Dental, and setup an appointment.  One of the Goetze technicians comes to the office, disconnects the old DRNA unit, and then connects the new to our system.

DRNA provides a shipping container for the old unit and the Goetze Dental technician puts the old DRNA unit into the container as part of the service call.  DRNA has a hazardous waste service and all we have to do is call for a pickup.  The hazmat company picks up the old unit, signs a form that indicates it was turned over to them, and loads the unit on their truck.  They then take the unit and make sure it is disposed of properly.

The DRNA system is simple.  They keep track of everything for us to the point that all we have to do is call Goetze Dental to replace the unit and then call DRNA to have it picked up.

Now comes the announcement that dental materials manufacturer SDI is partnering with DRNA to bring the system to even more offices.  I want to congratulate SDI for helping their customers be in compliance with the law, but even more because, whether it's the law or not, it's good for the planet and for all of us.

We have a nice article on the DPR website that gives all the DRNA & SDI partnership information.  Be sure to read it!

Important notice: Temporary Disruption to DTX Studio™ Software Services for System Upgrade

Image ©Nobel Biocare 

Since I know a lot of you folks are using DTX Studio™for your imaging solution, I thought I'd pass this along.  An upgrade to their system is happening soon (February 2nd to February 5th) and while they have it scheduled for over the upcoming weekend, some of you may be trying to access your data over that timespan.  The company always tries to keep an updated list of client emails, but occasionally things don't reach the intended recipient or get eaten by gremlins in the interwebs. So I figured I'd provide this info as a public service.  DTX Studio™is a great imaging and design program which a lot of us rely on.  That means upgrades happen and unfortunately occasional downtime is really the only way that new functionalities are delivered. 

Here is the info I received today regarding the pending upgrade:

Dear Valued DTX Studio™ Software Customer,

 

As part of our commitment to enhancing our services, we are excited to inform you about the upcoming upgrade of our ERP system. This move is a significant step forward in improving the efficiency and capabilities of our operations. Although we are doing our best to make this upgrade as smooth as possible, we would like to inform you in advance that during this transition, there will be a temporary impact on our license processing and in-software orders processing.

 

Starting Friday 2nd Feb, and until Monday 5th Feb 2024, DTX Studio licensing and ordering process will be temporarily out of order, affecting:

 

Licensing:

• No new licenses can be activated (nor upgraded)

• New installations of DTX Studio software and activations /deactivations of Plus+ features for DTX Studio Clinic won’t be possible

Orders via software won’t be possible:

• Surgical templates for local production (in DTX Studio Implant: STL export to print locally/in lab)

• Surgical templates from centralized production (in DTX Studio Implant: ordering NobelGuide)

• NobelProcera services

• Lab orders

• 3shape orders

• Implant consumables orders

• Scan & Design orders 

We understand the importance of seamless operations for your business and apologize for any inconvenience this may cause.

 

This migration is a real milestone for us and will result in an improved experience for you. The upgraded operating system will enhance our ability to serve you better, providing more streamlined processes and increased reliability.

 

We appreciate your understanding and patience during this brief period of disruption.

 

If you have any urgent inquiries or concerns during this time, please don't hesitate to contact your local Nobel Biocare representative.

 

Thank you for your continued trust in our services.

 

Best regards,

Nobel Biocare Team