Tuesday, August 11, 2026

VCom Interoffice Messaging System - You Can Download and Try for Free

One of the fun things about being "The Technology Evangelist" is that a lot of people reach out to me with new ideas, both in dentistry and the consumer market.  I love seeing and learning about these products and it allows me to see some pretty cool things.  Recently I was contacted by Dr. James Webb about an interoffice communication system.

In a busy office, communication and distractions can be a major problem.   Staff will frequently be busy with patients clinically as well as at the front desk.  Also, clinical staff will often float between different treatment areas which can make them hard to find, depending on the office layout.  It's so much easier to have some type of digital communication system in the office that discreetly sends a message to the proper person.  In ttoday's dental offices there are computers in every operatory as well as multiple locations throughout the office.  That makes a communication system on the office network something that a lot of offices use or are in need of.

There are a lot of chat clients on the market, but most of them run in a separate window on your computer which means you have to click to see the message.  That's usually not a big deal, but if you are in the middle of a procedure with gloves on it can be a hassle.  In the admin area, it requires staff to leave whatever window they are working in to open the chat window underneath.  

VCom is an interoffice communication system that runs on every computer in the office.  However, instead of running in a window, VCom runs as a "banner" across the top of the screen.  That means it's never hidden behind another window that will require a click to bring the info to the front.  Instead, the VCom message will simply appear in the banner at the top of the screen, which brings it to the immediate attention of the user.  You can also assign a unique 'tone' so a busy user can know they have a message in the banner.  The system allows a user to check a message with just a glance without a patient noticing the distraction.

If you have any interest in checking this out, you can find pricing info here.  

I don't have personal experience with VCom, however the company offers a free trial.  You can download, install, and then see if the system is right for you and your workflows.  You can use this link to download.  

Monday, August 10, 2026

Hygiene KOL Michelle Strange Publishes New Book: Independent by Design

 


New Book Presents Dental Hygienists a Roadmap to Career Growth and Independent Practice Ownership

Dental hygienist, educator, entrepreneur, and podcast host Michelle Strange, MSDH, RDH, recently published Independent by Design: A Dental Hygienist's Journey to Practice Ownership, a new book that explores the evolving career opportunities available to today's dental hygienists, including independent practice ownership.

Drawing on more than 25 years of experience in clinical care, education, public health, mobile dentistry, long-term care, and business ownership, Strange shares the professional lessons, challenges, and decisions that shaped her career. 

The book is intended to help dental hygienists evaluate new career possibilities while providing practical insights for those interested in expanding beyond traditional clinical roles.

Rather than presenting a single formula for success, Independent by Design examines the many paths available within the profession and encourages readers to define careers that align with their personal and professional goals.

"Many dental hygienists reach a point where they begin to question what comes next," said Strange. "My goal was to write the book I wish I'd had earlier in my Career; one that honestly discusses both the opportunities and the obstacles while demonstrating that there are more options available than many clinicians realize."

The book chronicles Strange's unconventional professional journey, including her decision to leave a traditional career path, spend several years working throughout the United States as a traveling dental hygienist, and ultimately become the owner of Smile Logic, an independent dental hygiene practice in Colorado.

In addition to sharing personal experiences, the book offers guidance designed to help readers avoid common business and career development pitfalls while navigating the transition from clinician to entrepreneur.

Independent by Design: A Dental Hygienist's Journey to Practice Ownership is available in print and Kindle editions through Amazon.

About Michelle Strange, MSDH, RDH 

Michelle Strange is a practicing dental hygienist, educator, and entrepreneur with over 25 years of experience in the dental field. She began her career as a dental assistant and then a dental hygienist earning a bachelor’s degree in health science from the Medical University of South Carolina, followed by a master’s degree in dental hygiene education from the University of Bridgeport. Her commitment to excellence is demonstrated by ongoing professional development, including earning a Certificate in Dental Infection Prevention and Control, Myofunctional Therapy, Interim Restorative Therapies, and Neuromodulators.

Michelle is the founder of MichelleStrangeRDH.com and Level Up Infection Prevention, two platforms dedicated to empowering dental professionals through education, hands-on resources, and practical strategies for success in clinical care and compliance. Most recently, she became the proud owner of SmileLogic, an independent  dental hygiene practice in Colorado that delivers value-based, patient-centered care.

With a unique blend of clinical expertise and entrepreneurial drive, Michelle continues to elevate the profession by bridging education, innovation, entrepreneurism, and real-world application.


Thursday, August 6, 2026

Trial of Davids Hydroxi Toothpaste

 

About a month ago I posted about Davids Hydroxi Toothpaste.  They had just launched a new version of their product to market.  

We've seen some really interesting consumer products come to the market the last two or so years and one of things I'm always interested in is toothpastes.  You don't have to be a dentist to know that of all the consumer products on the market, the one product dental product that is used the most between professional appointments is toothpaste.  That's one of the reasons I'm always interested in these.  Patients are often looking for a recommendation and I like to keep myself up with as many products as possible.

A lot of things need to be considered when it comes to toothpastes, not only from the doctor's side, but also the perspective and decision making of the manufacturer.  

For my entire career patients have always asked me, "What's the best toothpaste to use?"  I always tell them "it depends"... because it does.  The one thing I know for sure is that a patient has to actually *like* their toothpaste.  What I mean by that is that if they don't like the taste or even the texture, that will affect how well they brush.  If something tastes bad, most people won't spend as much time with it and brushing for two minutes is highly advised.

The texture is incredibly important to a lot of people.  There are a lot of patients that don't like certain foods simply due to the way they *feel* in their mouth.  I know a lot patients that simply don't like the feeling of gel toothpastes so for them a traditional 'paste' type is the better choice.

The good folks at Davids were kind of enough to send me a full sized tube of their new Davids Hydroxi - Whitening+enamel health toothpaste to try, so here's my take after two weeks of using it exclusively

  • Unflavored - the tube actually says "unflavored" which should appeal to a lot of people.  I would call it pleasant to use.  I actually like the fact that they didn't try to use some type of overpowering flavor agent
  • Texture - it has a very creamy texture.  It has a thinner consistency than 'normal' toothpastes, but it is NOT runny.  It's very easy to apply to the brush and spreads across the teeth easily
  • Hydroxi - the toothpaste contains hydroxyapatite which is the mineral that is truly the 'building block' of healthy enamel.  Having this in the paste should help reinforce small areas of breakdown on teeth and also help with areas of sensitivity
  • Fluoride Free - for some patients this will be important.  Professionally I prefer a toothpaste with fluoride, but many patients have concerns about it.  The hydroxyapatite in the product should help prevent cavities
  • Sulfate free - many people have an allergy to sodium laurel sulfate which is the foaming agent in a lot of toothpastes.  It is NOT in this product.  However, I still got a great clean feeling after rinsing.
My overall take is a good one.  I try a lot of toothpastes and this one is a winner in my book.  It's available online at Amazon and the Davids website.  

Wednesday, August 5, 2026

MIR (Miniature Intraoral Robot) may Change Crown Prepartion in the Future

 

Photo: University of Basel, Catherine Weyer



Sometimes I come across things in my online wanderings that are pretty amazing.  Lots of ideas for dental advancements don't ever make it to market, but that can be for a variety of reasons.  I had heard from a few industry contacts that a robot was being developed that could prepare a tooth for a crown, but I had only heard a few brief comments.  This may not be the same one I heard those whispers about, but I think the odds of that are pretty slim.  Researchers in the Department of Biomedical Engineering at the University of Basel in Switzerland are exploring the possibility of using a robot to prepare teeth for crowns.

Here's the concept and potential workflow:

  • An intraoral scan is performed during the appointment when the diagnosis for a crown is made.
  • The scan is used to create a special splint that attaches to the teeth and also attaches the robot to the splint.
  • The crown prep is digitally planned and the final crown is fabricated prior to the prep appointment.
  • The patient returns for the crown appointment.
  • The splint with robot is attached to the patient's teeth.
  • The robot preps the tooth following the digital prep plan.  It removes the necessary tooth structure to create an exact duplicate of the planned prep.
  • The splint is removed.
  • The final crown is cemented.
Of course, any dentist reading this can see a lot of potential drawbacks.  What about anesthesia?  What about decay in the tooth?  How is the decay removed?  What about a buildup?  These questions and many others will need to be answered.

However, after saying all of that I'll also say that the overall concept of this is intriguing.  Robots mill things in many industries every day.  Robots are precise and lots of things we use every day are the result of digital mills.  So I'm interested to see where this idea goes and how they work to overcome the problems.  Obviously this idea is in its very earliest stages, but the system has actually been used to prep teeth in the lab.

If you'd like to know more, you can read the article about this on a page at the University of Basel.  There has also been a pretty detailed paper written about this robot that can be read on the IEEE Xplore website.  the title of the paper is Miniature Intraoral Robot (MIR) for Minimally Invasive Tooth Preparation.  

Tuesday, August 4, 2026

The Costs of Hospital Care due to Periapical Abscess

 


I'll keep this short because the info you really want is in the link.  Usually a periapical abscess is easy to diagnose in a dental office.  However, if a patient can't be seen by a dentist they often end up in the emergency room and then often in a hospital room.

As all of us know, hospital care is expensive, especially when compared to the costs in a dental office. 

Today's post is from a study titled "Hospital charges and length of stay due to periapical abscess, United States 2020-2022" from the Journal of the American Dental Association.  It contains some pretty interesting info.  Over the time of the study an average of 300 patients died in a hospital from periapical abscesses.  While that's a small number in the grand scheme of how many people live in the US, that's 300 people lost to their families and our world.  In my opinion that's tragic.

Then there is the cost associated with hospital stays.  The mean charges were $35,042 for the primary diagnosis and $86,600 for a secondary diagnosis.

There is some sad and fascinating data in this article.  I believe it is available for anyone to read, not just ADA members.  Here is the link.   I'd love for some of you to give it a read and let me know your thoughts in the comments.

Monday, August 3, 2026

Podcast Episode #48 with my Great Friend Dr. Paul Feuerstein

 

I've known Paul since the days of dial-up Internet. We talk pretty often, but I've been wanting to get him on the podcast for quite a while. We finally got our schedules to line up and at long last, Episode 48 was recorded and is now available! A summary is below.


In the ever-evolving world of dentistry, one question keeps coming up: How has the field transformed from its traditional roots to embrace technology? In this episode, we explore the captivating journey of dentistry, highlighting key insights from Dr. Paul Feuerstein, who shares his personal experiences and the significant changes he's witnessed over decades in the field.


About Dr. Paul Feuerstein

Dr. Paul Feuerstein is one of my best friends and is Editor in Chief of Dentistry Today magazine.  He’s a highly respected figure in the dental community, known for his expertise in dental technology and its everyday impact on practices. With over 40 years of experience, he has been at the forefront of evaluating and integrating technology into dental practices. His journey is not only inspiring but also gives us a unique perspective on the evolution of dentistry.  He has been at the forefront of dental technology for decades. It began with installing one of the first computers in his office in 1978.


The Journey Begins: Early Influences

Dr. Feuerstein's journey began in New York City, where he was identified as a gifted student during the late 50s and early 60s Sputnik era. Schools were testing students to find the brightest minds to help in the race for space exploration. This early identification led him to advanced studies in math and science, setting the stage for his eventual career in dentistry.  However, it also resulted in putting him two grades ahead in school, making him significantly younger than the other students in his classes.


The Role of Technology in Dentistry

As Dr. Feuerstein transitioned from student to professional musician, and then dentistry, he witnessed significant technological advancements. From the introduction of computers into dental offices in the 1970s to the rise of digital radiography, digital imaging, CAD/CAM,  3D printing, and everything in between.  He has seen how technology has reshaped how dental professionals work.


Overcoming Challenges: A Personal Perspective

Dr. Feuerstein faced challenges during his educational journey, including age-related social hurdles in high school and a unique path through dental school. His ability to adapt and thrive has been a cornerstone of his success. He recalls his rebellious spirit during dental school, where he questioned strict regulations and advocated for a focus on clinical skills and patients over appearance.


The Future of Dentistry: Insights from a Pioneer

With the ongoing advancements in dental technology, Dr. Feuerstein emphasizes the importance of continuous learning and adaptation. As new tools and techniques emerge, dental professionals must stay informed and be willing to embrace change.

His message is that dentists must stay  updated on the latest dental technologies and consider integrating them into practice to enhance patient care, operational efficiency, and profitablilty

Conclusion

Dr. Paul’s journey in the profession is a testament to the power of innovation and adaptability. From Dr. Feuerstein's early experiences, to the modern digital landscape, it is clear that the future of dentistry lies in embracing technology and fostering a culture of continuous knowledge and improvement. For dental professionals, the key takeaway is to remain curious and open to change, ensuring that doctors provide the best care possible for their patients.


He helps answer questions like:

  • What are the biggest technological advancements in dentistry today?

  • How can dentists keep up with the latest technology?

  • Why is technology important in dental practices?


**Want to go deeper? Listen to the complete episode

Thursday, July 30, 2026

A Request to Manufacturers - Why Recycling Should be Part of 3D Printing - NOW


I remember the first time I saw a dental 3D printer.  It was at the ADA meeting in Washington, D.C.  The year was 2015.  Back then as a die hard technology lover I knew that 3D printing existed and I understood the concept, but I understood very little else.

I was wandering the exhibit hall of the meeting, which is one of the things I try to do at dental conventions, when I happened to see a booth that was displaying a 3D printer.  Like a moth to a flame, this super cool tech drew me into the booth and before long I was engaged in a conversation with one of the company's representatives.

I was shown dentures, transitional partials, and (I think) maybe even a surgical guide.  I was fascinated and mightily impressed.  The things I saw looked incredible and they fit on their corresponding models perfectly.  I learned the overall process and asked questions about resins.

This led me to the big question I had.  “How do you come up with a design for these things?” I asked.  The representative opened a laptop and showed me the design software the company had used.  Back in 2015, 3D printing was just starting to creep into the dental industry and there was no dental specific design system.  Instead I was shown software that was used for engineering design.  The screen looked like the cockpit of a 747.  I walked out of the booth and I knew that, while amazing, this tech would never make much progress in the industry unless the design process was fast and easy.  Dentists don’t have the time to spend 45 minutes designing something, they need to devote that time to treating patients.

Fast forward to 2026 and I’m happy to say things have changed a lot since that day in 2015.  In the 11 years since that meeting, 3D printing has seen considerable growth in offices.  I think the principal reason for that growth is in how much the design process has changed.  As AI continues to make rapid inroads into the dental industry, one of the areas that has been impacted the most is 3D design.

The design process has gone from a detailed and time consuming task that required a degree in engineering, to a process that frequently only requires the user to upload an intraoral scan and then click “next” until the project is ready to print.  The design process has always been the bottleneck in the use of 3D printing in the dental office and those design barriers are falling fast.

Dentistry is poised at the edge of a dramatic technological shift and the market is about to reflect that.  I predict in the next five years we will see a large change in how a great deal of dentistry is delivered.  What we’ll see is that the simple, everyday things are going to move to being fabricated in-office.  Things such as splints, occlusal guards, retainers, and surgical guides can now be easily printed, but more importantly they can also be easily designed.  

That means that as dental offices seek to deliver care faster and with lower costs, more and more offices will begin utilizing 3D printers.  This will allow offices to lower their lab costs on “bread and butter” cases while still delivering the precision the profession demands.

Many dental labs have already embraced 3D printing for a variety of applications.  That means that many doctors are already delivering 3D printed things to their patients so they already have confidence in the technology.  It’s only a small step to bring this into the dental office.

However, there’s one area that needs to be addressed.  Our world is dealing with an excess amount of plastics in our environment and as offices move into this realm, we need to do our part to help ensure the health of the planet we call home.

I’ll use my experience with my coffee maker as an example.  I’ve been a diehard coffee lover since my college days and that, of course, means I own a coffee maker for my home.  I’m not sure who invented the coffee pod, but whoever it was should have been awarded the Nobel prize for convenience.  I don’t think twice about dropping a pod into my machine and cranking out a steaming cup of dark roast.  Well, I should say I didn’t think twice about it… until one day when I did.  

One morning as I was placing an empty milk jug into the recycle bin it suddenly occurred to me that every coffee pod I was using was headed straight to the landfill.  I’m embarrassed that I hadn’t thought of it before that day, but when I realized how much plastic I was personally putting into the trash, I made the effort to search Amazon for a coffee pod I could buy that could be recycled.  That led me to a company that makes compostable pods and I’ve been using them ever since.  In a similar way that dentistry has moved to using amalgam separators to keep mercury out of the environment, we need to make a similar approach to recycling 3D scrap.

For those of you unfamiliar with the 3D printing process let me explain.  The resins used in 3D printing are liquid.  These resins are photopolymerized by the printer in a manner that is similar to how doctors place composite resins.  The printing resins are cured in layers.  Because they are liquid and polymerized in layers, the printer software creates little bars of plastic under the printed project as it is created to keep it in the correct shape.  These bars are called “supports” and they are a necessary part of the 3D printing process.

When the project is completed and fully cured, a human then removes the supports and polishes the completed printed project.  This process of removing the supports and polishing is easy and doesn’t take much time.  However the cured resin supports now need to be disposed of.  That means that every printed project is creating a certain amount of waste.

Now add to that the idea of “pods”.  We’re now seeing printers for dentistry that create small projects like crowns and veneers through the Keurig concept of single use, resin filled pods.  These pods make printing incredibly easy, but in addition to the supports, the pods themselves are also made of plastic and need to be disposed of properly.

As more and more offices move into 3D printing, the amount of waste that will be generated from this amazing technology is going to be significant.  So what can dentistry do to properly and ethically deal with this problem that is looming on the horizon?

Just like my empty gallon bottle of milk, dentistry needs to recycle these leftovers.  Of course if you want to recycle plastics you’ll come across a problem.  Not all plastics are the same.  My gallon milk bottle is recycled by my local trash collector.  My plastic grocery bags need to be returned to the grocery store for proper recycling.  Printed 3D resins also require a specific recycling process and they cannot be disposed of in just any recycling bin.  

Fortunately there is a simple answer.  For over 25 years DRNA (Dental Recycling North America) has been in the business of helping dentistry properly dispose of waste.  The company provides amalgam separators, sharps disposal, and disposal of pharmaceuticals as some of its services. This year DRNA has launched a new effort that allows dentistry to recycle the waste from 3D printers.

It’s an incredibly easy solution, so allow me to explain how it works.  DRNA sends the dental office a shipping container.  Inside is a 2.5 gallon bucket with a liner and a return shipping label.  The liner is placed inside the bucket.  Any 3D printer waste, whether it is cured supports, resin pods, or empty resin bottles, is simply placed in the bucket.  When the bucket is full, the office places the bucket into the shipping container, attaches the label, and notifies DRNA.  The company ships a new 2.5 gallon bucket kit to the office while the office ships the full bucket back to DRNA.  The DRNA solution meets federal, state, and local hazard waste regulations, is an easy one-step process, and provides full documentation.  The entire process is  so easy, even I can follow the instructions!  

Failing to implement recycling is a looming potential problem, but we already have the solution.  Here’s my request to manufacturers.  Let’s begin to address this issue now.  By partnering with a reputable company like DRNA, manufacturers can make the process of recycling part of the normal workflow as offices purchase printing systems and begin using them.  

I have implemented many workflow changing technologies over my career, so I say this with experience.  It is much easier to change a major workflow once than  trying to implement small changes to that same workflow over time.  Establishing the recycling process from the beginning and implementing it during training will teach offices that recycling is as critical to the process as post-curing.

Once a process has been ingrained into a system, it becomes simply ‘one more part’ of the process.  In order to establish ‘best practices’ and to prevent 3D printing waste from ending up in our landfills a concerted effort needs to be made to incorporate recycling into the process *now*.  Any other option is simply “kicking the can down the road.”