Keeping in contact with your patients is *important*. Dentists realize that. In the last decade most professionals, including those of us in dentistry, have gone to electronic patient communication systems like Weave. The majority of people (myself included) don't really pay that much attention to voice mail reminders... plus due to that, those mailboxes are frequently full. Being able to communicate via text is just easier, more reliable, and *most importantly* patients read them.
Weave is one of the companies in the forefront of this space and the system works really well. The company has now announced an update/upgrade to their system. Office administrators and their fellow team members can now send payment collection requests via Weave. It's a great option to take advantage of. Read on for the full announcement from Weave.
New Weave feature enhances seamless integration of payment requests into practice workflows
— Weave (NYSE: WEAV), a leading all-in-one experience platform for small and medium-sized healthcare practices, announced Payment Reminders, an enhancement designed to help improve revenue cycle management. This new feature allows practices to continue to collect more outstanding balances, but now with less effort by enabling practices to turn each Weave payment invoice or Text to Pay request into a “set-it-and-forget-it” collection campaign.
“We’re very excited to introduce Payment Reminders to our payments product suite,” said Branden Neish, Chief Product & Technology Officer at Weave. “With 63% of patients preferring text payment options, Weave streamlines the process, saving offices time and effort each day.”
Payment Reminders automate payment requests once a Weave invoice or Text to Pay request has been created, encouraging customers to pay their outstanding balances online.
Weave Payments is a full processing solution that empowers healthcare practices to bill and collect more efficiently using their existing communication workflows and patient-preferred payment methods:
- Send payment requests via text with Text to Pay
- Accept payments with credit card or through ACH Direct Debit
- Accept payments online or in person with Online Bill Pay, Scan to Pay, and Mobile Tap to Pay
- Keep a payment method on file
- Offer flexibility with Buy Now, Pay-over-time and Payment Plans
All payment requests through Weave come from the practice’s phone number, so patients have confidence that the request is coming from a trusted source. To learn more about Weave billing and payments solutions, visit https://www.getweave.com/weave-payments/.
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