Thursday, October 12, 2023

Benco Dental acquires PPO Profits, a leading dental practice solutions firm focused on fee optimization and revenue cycle management


The strategic acquisition will help Benco Dental better serve customers by offering class-leading fee negotiations, credentialing, and other revenue cycle management services

As a private practitioner, I can tell you from first hand experience about the struggles of trying to get adequate reimbursement of services from third party payers.  It doesn't matter what an office charges for a procedure, it matters what they actually get paid for that service.  I remember once discussing a hospital bill with my father.  He complained that a procedure "cost $15,000".  I said, "Dad, look at what the doctor actually got paid."  I pointed out that for that $15,000 dollar procedure, the doctor had actually received $2500.

Because of situations like that, it's important for a doctor(s) to have someone on their side that can help them minimize third party write-offs so that the office stays profitable.  Benco Dental has stepped up in a big way to help their customers maintain. profitability.  Here's the news...

Benco Dental, the nation’s largest independent distributor of oral healthcare technology and supplies, today announced the acquisition of PPO Profits, one of the market’s leading providers of dental fee negotiations and revenue cycle management services. Terms of the deal were not disclosed.

Benco Dental will operate PPO Profits as a standalone company, and PPO Profits will continue to serve current clients without interruption. Anna DuHamel, previously Benco Dental’s VP of Sales for Strategic Markets, has assumed the role of Chief Business Officer at PPO Profits.

“In today’s healthcare business climate, it’s essential for dental practices committed to succeeding long-term to strike a spot-on balance between generating enhanced revenue and delivering remarkable value to patients,” said DuHamel. “Adding PPO Profits to our portfolio allows us to immediately offer Benco Dental customers a proven solution for optimizing revenue from both insurance and cash patients.”
Anna Duhamel, Chief Business Officer, PPO Profits

Benco Dental has long offered a comprehensive suite of added-value practice growth and development services. PPO Profits is additive and will remain a separate entity. “PPO Profits has a very distinct mission that will compliment, but live separately from, services under umbrellas within Benco Dental like practice transitions, dental office design and IT,” explained DuHamel.

PPO Profits was founded by Vivek Kinra. After two decades in the corporate world, he left his job to take a more active leadership role in his wife’s startup practice. That led to forming PPO Profits with the goal of helping dental offices become more profitable while being contracted with PPOs. The company initially focused on fee negotiations and credentialing, but quickly expanded into billing and claims processing, and in-office membership plans. Within five years, PPO Profits was serving thousands of dentists nationwide with a workforce of 70 full time professionals and growing revenues 50% year-over-year.

“I connected with Benco Dental immediately and saw firsthand how they value their employees and customers. As a family-owned and customer-focused company rooted in the dental industry for decades, Benco Dental is the ideal organization to seamlessly assume the mission of PPO Profits,” said Kinra. “With Benco’s considerable resources, support, and leadership, I am confident that PPO Profits will be better equipped to serve dentists and assist them with all things dental insurance. I am psyched about the future and this next phase of the company, and am super excited to support the growth in a consulting capacity.”

About Benco Dental
Benco Dental is Driving Dentistry Forward® with innovative solutions and our caring family culture. Our industry firsts include Painless® electronic ordering, automated supply management, BluChip® customer loyalty rewards, CenterPoint design/equipment superstores and OneVisitTM open architecture CAD/CAM. Independent since 1930, our over 1,400 dedicated associates serve customers at locations nationwide including 400+ sales representatives and 300+ factory-trained service technicians. Benco Dental is one of Fortune’s Best Workplaces in Healthcare and among Pennsylvania Best Places to Work® for 13 of 16 prior years.

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