Thursday, March 9, 2023

The American Association of Dental Office Management (AADOM) Recognizes Synchrony’s CareCredit as the Organization’s Exclusively Recommended Patient Financing Solution

Continuation of Decades-Long Partnership Connects AADOM Members with CareCredit’s Payment Solutions, Streamlining Financial Processes for Dental Practices and Patients

 The American Association of Dental Office Management (AADOM) and Synchrony (NYSE: SYF), a leading consumer financial services company, today announced an extension of their 20-year partnership and an endorsement of Synchrony’s CareCredit credit card as the organization’s exclusively recommended patient financing solution. Synchrony will continue to offer AADOM’s more than 10,000 members – and their patients – CareCredit’s special financing options, digital payment features, and financial education support.

“Dental office managers play a crucial role in connecting their practice’s patients with financial solutions, making it possible for them to access and afford the care they want and need,” said Bete Johnson, Senior Vice President and General Manager, Dental, Synchrony. “The tenure of our partnership with AADOM is a testament to its success. We will continue to connect dental practice teams with CareCredit’s financing solution, enabling a simplified financial experience for patients, and in turn, efficient and streamlined payment processes.”  

With its CareCredit credit card, Synchrony is a founding member of AADOM and has been the organization’s preferred and trusted financing solution since 2003. CareCredit is one of the industry’s first health and wellness credit cards and is accepted by 80% of dental practices in the United States. Through the renewal of the partnership, Synchrony will continue to equip members with education, resources and solutions to have conversations with patients to optimize their payment experience – building patient loyalty and saving time for dental practice teams.

Patients can scan a QR code on any smart device to see if they prequalify for the CareCredit credit card with no impact to their credit bureau score. If patients prequalify for CareCredit, they can accept the offer and complete the application. Within minutes, they’ll receive a credit decision and once approved can use their CareCredit credit card account to complete payment. In addition, CareCredit is integrated into the leading practice management platforms, and each step in the application and payment process is designed to be as seamless as possible for patients and dental practice teams. 
“As consumerism in healthcare continues to increase, delivering an exceptional patient experience is critical to dental practice’s success,” said Heather Colicchio, President and Founder of AADOM.  “Part of that is giving patients a way to pay for care that reduces stress and concerns connected to payment at the time of treatment – which is why we’ve offered CareCredit to our members for two decades and will continue to do so. Digital-friendly financing solutions make the financial part of the experience smooth for our office managers and administrators, their teams and, most importantly, their patients.”

As part of their ongoing partnership, AADOM and Synchrony joined together to have each September recognized by the American Dental Association as Office Manager Appreciation Month (OMAM). On an annual basis, the two organizations raise awareness for the hard work of dental practice managers. In 2022 they launched, where dental practice teams could tap into tools to celebrate their office managers, and access an offer from AADOM to help enhance their professional and personal skills. To learn more about AADOM membership visit

Today, CareCredit is accepted at more than 260,000 healthcare provider and retail locations, including more than 118,000 dental care locations. For more information, please visit 

About the Association of Dental Office Management

The American Association of Dental Office Management (AADOM) is an organization of professional office managers, practice administrators, patient coordinators, insurance and financial coordinators, and treatment coordinators of general and specialized dental practices. AADOM is the nation's largest educational and networking association dedicated to serving dental practice management professionals. For more information, please call 732-842-9977 or visit

About Synchrony

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoor, pet and more. We have an established and diverse group of national and regional retailers, local merchants, manufacturers, buying groups, industry associations and healthcare service providers, which we refer to as our “partners.”  We connect our partners and consumers through our dynamic financial ecosystem and provide them with a diverse set of financing solutions and innovative digital capabilities to address their specific needs and deliver seamless, omnichannel experiences. We offer the right financing products to customers in their channel of choice. For more information, visit and Twitter: @Synchrony.


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