Thursday, August 31, 2017

Ultradent Ups Its Pledge to Hurricane Harvey Relief - Now Donating $250,000

Wow!  I’ve been blogging here for years and in all that time I’ve never felt the need to post about the same company two days in a row.  However, today is the day I double up on posts about Ultradent, and with very good reason.  It seems that every day this week, we’ve been faced with more and more bad news from Hurricane Harvey.  To help battle the tragedy, yesterday morning I posted news that Ultradent was donating $50,000 to help those affected by the disaster.  I thought that was incredibly generous and felt my readers needed to know about it.
Then, late yesterday afternoon I received word that Ultradent had decided to *quintuple* their donation to $250,000!!!

Talk about generosity!  These people have got their priorities straight and their collective hearts in the right place!  Here is all of the info from their press release:

SOUTH JORDAN, Utah, August 30, 2017 UPDATE: In response to the catastrophic devastation caused by Hurricane Harvey, Ultradent Products, Inc. has upped its donation to the Saint Bernard Project (SBP)  from $50,000 to $250,000 as damages from the storm continue to devastate the communities in its path. The Saint Bernard project will use the funds to aid in the rescue, relief, and rebuilding efforts of all those affected by the storm. Additionally, Ultradent is launching a discount program to help dentists whose practices have been damaged by Hurricane Harvey. Beginning Monday, August 28, 2017, Ultradent will offer dentists negatively affected by Hurricane Harvey $500 worth of free product, with 40% off all consumable products and 15% off all equipment purchases exceeding the initial $500, in the hopes of providing some aid in the rebuilding efforts of the dental community. 

Ultradent’s president, Dirk Jeffs, says, “Hurricane Harvey, with its wind and flooding, has caused unprecedented, catastrophic damage in Texas. Care is an important core value at Ultradent, and we want to extend a helping hand and show our care for the people who have been affected by this devastating storm.”

Ultradent has a strong culture of giving. The company contributed to relief efforts associated with the Pulse Nightclub shooting, Typhoon Haiyan, Hurricane Sandy, and the earthquakes in Haiti and Ecuador. Additionally, Ultradent donates over 1.6 million pounds of food over the past nine years to the Utah Food Bank. Ultradent also contributes to various national and international dental humanitarian missions. To find out more about Ultradent’s disaster relief efforts, please visit 



About Ultradent Products, Inc.

Ultradent Products, Inc., is a leading developer and manufacturer of high-tech dental materials, devices, and instruments worldwide. Ultradent’s vision is to improve oral health globally. Ultradent also works to improve the quality of life and health of individuals through financial and charitable programs. For more information about Ultradent, call 800.552.5512 or visit

Wednesday, August 30, 2017

Ultradent Donates $50,000 to Hurricane Harvey Relief Efforts and Launches Special Discount Program to Help Affected Dentists Rebuild Practices

Ultradent logo.jpg

“Care is an important core value at Ultradent, and we want to extend a helping hand and show our care for the people who have been affected.”
–Dirk Jeffs
      President, Ultradent Products Inc.

As we all know, Texas has been undergoing a storm of practically biblical proportions.  However, in addition to our prayers, people in affected areas also need our generosity.
That’s why I’m so proud of the good people at Ultradent and their owner, Dr. Dan Fischer.  Ultradent has built a gleaming reputation in the dental industry because of their belief in “doing the right thing”.  By always striving to do what is right, Ultradent has created a well deserved reputation as being more about people than about money and profits.
Further proof of that came this week when they announced a $50,000 donation to help those affected by Hurricane Harvey.  Here are all the details: 

SOUTH JORDAN, Utah, August 28, 2017 In response to the catastrophic devastation caused by Hurricane Harvey, Ultradent Products, Inc., will donate $50,000 to the Saint Bernard Project (SBP) as they work to aid in the rescue, relief, and rebuilding efforts of all those affected by the storm. Additionally, Ultradent is launching a discount program to help dentists whose practices have been damaged by Hurricane Harvey. Beginning Monday, August 28, 2017, Ultradent will offer dentists negatively affected by Hurricane Harvey $500 worth of free product, with 40% off all consumable products and 15% off all equipment purchases exceeding the initial $500, in the hopes of providing some aid in the rebuilding efforts of the dental community. 

Ultradent’s president, Dirk Jeffs, says, “Hurricane Harvey, with its wind and flooding, has caused unprecedented, catastrophic damage in Texas. Care is an important core value at Ultradent, and we want to extend a helping hand and show our care for the people who have been affected by this devastating storm.”

Ultradent has a strong culture of giving. The company contributed to relief efforts associated with the Pulse Nightclub shooting, Typhoon Haiyan, Hurricane Sandy, and the earthquakes in Haiti and Ecuador. Additionally, Ultradent donates over 1.6 million pounds of food over the past nine years to the Utah Food Bank. Ultradent also contributes to various national and international dental humanitarian missions. To find out more about Ultradent’s disaster relief efforts, please visit


Hurricane Harvey.jpg

Tuesday, August 29, 2017

DentalEZ Now Offering Exclusive Discounts to Corporate Dental Clinics

Note that I normally start a post about a company with their logo.  This time, I really don’t feel the need to publicize it.  Here’s why.

It’s nice to know that a company like DentalEZ, who has built their business on the backs of private practitioners is now marketing directly to corporate dental clinics offering them services & discounts.  I find it interesting… to say it politely… that a company that became successful from private practitioners is now turning their backs on them and offering greater discounts to the competitors of private practice.

My grandfather was a bit of a philosopher, but he also ran a successful small business with 5 locations and lots of loyal customers.  How did he do that?  As a young boy he offered me lots of words of wisdom, but the ones that apply to this situation are when he told me, “son if you want to be successful, dance with the one that brung ya!”

Obviously, the smart business people that run DentalEZ are totally unfamiliar with that concept since the private practice dentist is the one who “brung them this far”.  Now they’ve chosen to offer others better prices and services than their loyal customers of the past.

In a free market society we can choose who we buy from and I think it is time that DentalEZ realizes that.  So, from this point forward, not one of their products will be purchased for use in my practice.  If they feel that corporate run clinics are more important than the rest of us, that’s their choice.  However, life is ALL about the choices we make and since they have made this choice they have also forced me, and hopefully a lot of you readers, to make the same choice.

Here’s a snippet from their special website for corporate clinics.  They obviously seem to care much more about them than the rest of us:

DentalEZ understands that today’s Dental Service Organization (DSO) must meet the challenging requirements of productivity and outstanding clinical outcomes while at the same time managing large teams and ensuring cost effective care – a daunting task and more difficult than for a traditional private dental practice. In order to meet those challenges, DSOs require dedicated support from their industry partners. 

Therefore, to support Dental Service Organizations, we have created a Strategic Account Management (SAM) Team specifically for DSO’s. Our SAM team is comprised of seasoned, dedicated leaders that will provide a direct point of contact and a higher level of service for all DSO needs. The SAM team is always available to work with your business to tailor solutions to meet your specific goals. The result is faster responses, better solutions, and more reliable service, no matter the challenge. 

The team includes Mark Frankenfield, National Strategic Accounts Sales Manager, and Aggie Pennington, National Strategic Accounts Marketing Manager. In addition, there are 28 DentalEZ Sales Representatives across the U.S., who are available to work with your group. 

Over the past decade we have partnered with DSO’s including Aspen Dental, Dental Associates, Sage Dental, Dentures & Dentists, Smiles West and many others to provide better product and service solutions. We are fully able to do the same for your group practice. 

DentalEZ is committed to providing practical solutions to everyday challenges in oral healthcare. We offer a range of innovative, value-based products that bring greater simplicity and efficiency to the dental practice including dental chairs, dental handpieces & utility room equipment.

Monday, August 28, 2017

Aetna Accidentally Reveals the HIV Status of 12,000 Individuals with a Mailer

Aetna HIV.jpg
Patient confidentiality is a big deal.  It was a very major and important issue before the invention of electronic records and it has remained that way almost from the first moment a doctor wrote confidential patient information into a paper chart.
So, it comes as a shock that I read of this incredible mistake made by Aetna.  It seems that the company sent a mailer to at least 12,000 of their customers that revealed their HIV status through the large window of the envelope.  If the photo above is too small for  you to read, allow me to tell you what it says:
“The purpose of this letter is to advise you of the options… Aetna health plan when filling prescriptions for HIV Medic… members can use a retail pharmacy or a mail order pharma…

Anyone who saw this envelope could plainly see that the recipient was being advised on filling prescriptions for HIV medications.  It goes without saying that this is a serious violation of patient privacy.
Of course, those individuals whose information was revealed are aghast, angry, and have been done an almost irreparable amount of damage.
I’m now anxiously awaiting to see what the Federal Government does to teach Aetna a lesson.
There is an article that goes into great detail on this over at NPR.  As far as I’m concerned, it is a must read.

Thursday, August 24, 2017

Important Notice for Doctors! Nitrous Oxide Shortage Continues for Healthcare

Porter nasal hood.jpg
As many practitioners know, late last year there was an explosion at a plant that was one of the largest manufacturers of nitrous oxide in the United States.  For about 3 or 4 months, nitrous was occasionally ini short supply.  In fact, it became enough of an issue that the FDA stepped in to make sure that healthcare providers were given priority over deliveries.
Things seemed to even out about March of 2017 and supplies were such that any time we ordered nitrous oxide, there was never a concern.
However a couple of weeks ago we placed an order for a cylinder of oxygen and a cylinder of nitrous.  At the time we were told the nitrous supply was fluctuating and that they were currently out.  They assured us we would receive a cylinder as soon as they had one.
The next week our delivery truck arrived, but instead of our usual K cylinder size we received a Q cylinder.  This means that instead of 225cf of nitrous we are now holding 80cf.
Why this shortage has recurred 5 months after it was supposedly over is anyone’s guess.  The ADA contacted Airgas, the company that manufactures nitrous oxide and asked a spokeswoman to confirm a timeline.  She stated she could not.  The best she could do was state “a full capacity throughout the Airgas supply chain is anticipated to return to normal by the end of 3Q 2017.”
I checked the FDA website, and found the following statement:  “Bulk liquid is currently available and distribution to packaged gas locations continues to improve.  A return to full capacity throughout the Airgas supply chain is anticipated to return to normal by end of 3Q 2017.”
I just wanted to make doctors aware that a nitrous shortage does exist for the foreseeable future.  Hopefully by October (the start of Q4 2-17) we will see supply levels returning to normal.  

Wednesday, August 23, 2017

NPR Discusses the "Aisle of Confusion" to Whiten Your Teeth

ADA Seal.jpeg
Recently National Public Radio had a nice article and podcast on tooth bleaching.  Worldwide, the tooth whitening market is a $3.2 billion industry.  That’s right 3.2 billion (with a B) and… the market continues to grow year after year.
As you probably remember, last week (Thursday to be precise), I wrote a post about the crazy and misinformed fad of using charcoal in a toothpaste to lighten your natural tooth shade.  My concern with the tooth whitening market in general is that, here in America, the FDA does not consider the chemistry that whitens teeth to be a drug.  Instead, they classify the procedure and chemistries as “cosmetic” and that means that FDA monitoring is much, much less.
Why should I care whether this category is considered a drug or cosmetic?  The short answer is:  classifying as a cosmetic allows lots of unsavory people the opportunity to sell “snake oil” products that at best do nothing, but at worst, cause harm.  Many OTC products can thin the enamel (like charcoal), burn the sensitive gum tissues, or cause severe pain and sensitivity.  Sometimes pain and sensitivity can last for extended amounts of time.  And, if you damage the gum tissue with a severe chemical burn, there is a risk that the tissue could change contour causing the appearance of the smile to be affected.
P.T. Barnum said “there’s a sucker born every minute” and I’m afraid when it comes to get rich quick or get beautiful quick and cheap, he may have underestimated.  Every day lots of people spend their hard earned money and place their trust (as well as their oral health) into the hands of those who’s sole concern is profit.  Selling things that don’t work to people that truly would like help is a terrible thing to do.
What is the answer to this?  Well the first rule I would say is:  If something seems too good to be true, it is.  Don’t get pulled into the con.  The other options are to buy products over the counter that have the ADA Seal on them, as they have been tested to be safe and effective OR see your dentist and talk to them about the options that are right for you.
Obviously I’m going to be a fan of the “see your dentist” option.  I’ve got years of experience and have studied to learn a lot about whitening agents.  I’ve seen and helped a lot of people get the smile of their dreams.  I really love that part of my job and I really love helping people get the smile they’ve always dreamed of.
However, if seeing a dentist is not possible for you, please use an ADA Seal product.  Risking the health of your smile to save a few dollars is simply not worth it.  To read the article at NPR, which I think does a really nice job, here is the link.  

Tuesday, August 22, 2017

If You Are a Doctor and are Having Your Online Reputation Monitored and Managed - You *Should* Be!

Healthgrades logo.png
If you are a doctor who trends more to the late Baby Boomer or Gen-X designation you might not be as likely to use and interact with business ratings sites such as Yelp, for example.
However, your Millennial patients are… and they use them frequently. Both commenting and reading the comments and ratings from other users are very common for that particular demographic.  To that end, if a doctor is not paying any attention to what people are saying and commenting about them online, they have no idea of what potential new patients are learning about them.
To complicate things a bit more, there are now a few health specific ratings sites such as HealthGrades that allow patients to rate and comment about any of their healthcare provides.
Just like any other business, healthcare practices are being discussed and rated by both types of sites (health specific and general business).  Because of that it is extremely important for doctors to know what is being said and how they are rated.  In this day of instant interaction, we’ve actually had patients gives us ratings and comments both from the reception area and their car in our parking lot.  If you are not making an effort to see these, you may be suffering from poor ratings and not even know.
Some of these sites will let you setup an alert so that if you are mentioned you can then go and see your rating & review.  This is especially important if a patient gives a negative comment or score.  Lots of research shows that the faster you respond (and it needs to be public) the better you are seen in the eyes of others even if the review is poor.  Publicly responding & encouraging the person to call your office goes a long way toward turning a negative into a positive.
The other nice thing about reviews and tracking them is to be able to share positive comments and ratings with the staff.  We regularly go over our survey results and scores in staff meetings so the entire team is well aware of how we are doing.  Also, if someone gives a particular staff member a positive comment, finding out about the same day allows me to let that team member now what a great job they did and how thrilled the patient was with their encounter.  Once again, this re-emphasizes our office commitment to our patients while letting the team member know what an outstanding job they did.

Monday, August 21, 2017

Kulzer acquires exclusive rights to market ReLeafTM and LinguaGuardTM products

Kulzer logo.png

Kulzer announced today that it has acquired the rights to become the exclusive marketer of Innovative Dental Technologies’ ReLeaf and LinguaGuard product lines. The products will be sold through Kulzer’s current network of dental distributors.

ReLeaf is an innovative HVE System that connects easily to existing dental vacuum systems and provides easy, efficient, and comfortable hands-free dental suction during dental procedures. It allows patients to move their head and even communicate without affecting suction. Importantly, ReLeaf caters to a wide range of patients by fitting in a wide array of dental anatomies. Rather than relying on the shape of the arch or the orientation of the teeth, ReLeaf uses the cheek and vestibule area for support.

Invented by a former US Army Dental Corps dentist based in Germany, LinguaGuard is an innovative disposable add-on that allows clinicians to retract and protect the tongue during suction by attaching it to the vented end of the HVE straw. As a result, instead of having to use one hand to hold the tongue with a mirror and the other hand to hold the HVE straw, LinguaGuard delivers the same levels of protection, stability, and suction in a single apparatus held by one hand. This allows a free hand to reduce chair-side working time and improve the overall quality of care.

“The ReLeaf and LinguaGuard product lines are perfect complements to our portfolio of innovative technologies that enhance practice productivity and patient comfort,” said Jeremy Thomas, Kulzer’s President, USA & Canada and Head of the Americas Region. “We look forward to significantly increasing awareness and use of these outstanding products through the exceptional support of both our marketing team and our distributor network.”

Learn more about ReLeaf and LinguaGuard products at Learn more about Kulzer at

Thursday, August 17, 2017

New Health Warnings about Charcoal Tooth Whitening

charcoal toothpaste.jpg
I’m a basic black kind of guy.  My vehicle is black, we wear black scrubs in the office, heck I even wear black gloves when treating patients.  So naturally, I was intrigued when I got word of a new trend in toothpaste that involved putting charcoal in it.  Many people were claiming, with very little science to back it up, that using toothpaste with charcoal as a main ingredient was the newest and best way to whiten your teeth.
If you happen to be one of those people who think charcoal toothpaste is the answer, you might want to rethink your decision.  As someone who works with teeth 4 days a week and  loves science, I can tell you that charcoal toothpaste isn’t all that it’s supposed to be.
First of all, the idea of a toothpaste is to provide a very, very, VERY mild abrasive that helps remove plaque buildup from your teeth.  The reason for that is to preserve the enamel.  As most folks know, enamel is the hardest substance in the human body.  However, it can be worn away over time with abrasives.  Charcoal is much more abrasive than you need to clean your teeth.  What that means is that the more you scrub your teeth with a charcoal toothpaste, the more enamel you will wear away.  Over a long enough time, you could, theoretically, wear away all the enamel on your teeth.
The second thing you need to know is that teeth are not made of solid enamel.  The under the thin layer of enamel is a material called dentin.  Dentin is a yellowish color.  That means that abrading your enamel away will actually make your teeth look yellow.  There’s nothing like starting out wanting whiter teeth and ending up with just the opposite.  The other factors about dentin is that it is *much* less decay resistant that enamel.  Exposed dentin has a much greater chance of getting a cavity than healthy enamel.  Dentin is also much more sensitive.  Many folks with exposed areas of dentin end up spending money with dental professionals to FIX that problem.
So don’t go spending your hard earned money on something that will actually wear your teeth away and cause other problems.  Stick with tried and true products that have a proven track record.

Wednesday, August 16, 2017

F-Secure Brings "F-Secure Sense" to Market to Protect Your IoT

The incredibly smart people at F-Secure have developed a way to help us keep all of our devices… and hence our lives, more secure than ever before.
As technology evolves, we are now seeing more and more Internet connected devices.  These devices such as lights, thermostats, and appliances are part of the “Internet of Things” often abbreviated IoT.  If a device is connected, it can be hacked.  This means that security cameras and even baby monitors can be potentially attacked and taken over by bad guys.
To head off all of these potential problems, F-Secure has created the Sense.  This device works as a router that sits between all of your devices and the Internet.  Normally we’d call this type of device a Firewall, but the Sense functions as much, much more.  The Sense provides:
  • Outside connection blocking
  • Protects devcies when outside your home network
  • WiFi router
  • Browsing protection
  • Antivirus
  • Anti-bot
  • Anti-tracking
  • Behavior-based blocking
  • Device discovery
  • Banking protection (on Windows)
  • IoT security
  • Single app to monitor all connected devices at home
  • Always up to date, secure router
  • Advanced parental controls
  • IoT device reputation based protection
  • Anonymous surfing with VPN
  • Guest WiFi protection

You can purchase it for $199.  For all the details & ordering info, go to the site.  

Tuesday, August 15, 2017

Myths Surrounding Oral Health

I was sent this intriguing info-graphic recently.  I think it contains some pretty interesting info.  Take a look! 
Oral Healthcare.jpeg

Monday, August 14, 2017

Project Access recently received $2,500 grant from Delta Dental Foundation to improve oral health in Howard County, Indiana

Project Access.jpg
From the Kokomo Herald:

Project Access of Howard County, Indiana recently received a grant for $2,500 from the Delta Dental Foundation to help improve oral health in Howard County by providing dentures to those eligible for the program. 

Approximately 15,000 citizens of Howard County, Indiana have no access to affordable healthcare.  Project Access has the ability to help many of those individuals with their healthcare needs.  Unfortunately, limited resources have limited the amount of help available to reach many of those in need.  Project Access will use the funds for oral health to provide dentures to those who otherwise would have no way to treat this need.

Sherry Rahl, Director of Project Access, is excited about the possibilities to help our citizens with this grant.  “Quality of life often depends on oral health, the ability to eat properly, seek employment, and improve self-esteem.”

The Delta Dental Foundation is focused on ensuring that children and adults in Indiana received high-quality oral health education and high-quality dental care.  Through its Brighter Futures initiatives, Delta Dental is committed to improving people’s oral and overall health and well-being through advocacy, education, and philanthropy.

“We are proud to recognize the work being done by Project Access and by selecting it as one of our grant recipients,” said Teri Battaglieri, Director of Delta Dental Foundation.  “By increasing access to dental care, we can improve the dental, and overall health, and well-being of children and adults by preventing serious health issues down the road.”


About the Delta Dental Foundation:

The Delta Dental Foundation is a nonprofit, charitable organization established in 1980, which serves as a philanthropic arm of Delta Dental of Michigan, Ohio, Indiana, and North Carolina.  The foundation’s goals are to support education and research for advancement of dental science, and to promote the oral health of the public through education and service activities, particularly for those with special needs.  For more information, visit

This is one of those stories that *should* make you feel good.  After all, who doesn’t like to read about big companies with a heart helping those in need?  It’s a noble thing to do.
My one little concern about this is that the big company in the story is Delta Dental.  They, better than almost anyone else, should know how much different procedures cost.  Because of that they should know that $2500 is like trying to drain a hot tub with a drinking straw.  If they *really* wanted to help the solve the problem, they would provide a much greater donation.  Of course, where does this money come from in the first place?  It comes from undercutting their payments to dentists who are striving every day to FIX the problem.
Now, I would be thrilled if a non-dental company had donated $2500, the part that I find frustrating is that Delta, knowing full well how little this will do, is treating this pittance as if it will solve the entire problem in the area of the donation.

Thursday, August 10, 2017

Palmero Announces X-Ray Apron Recycle/Trade-in Program

Palmero Logo.jpg
Palmero Healthcare, a Hu-Friedy subsidiary, is pleased to announce our latest green initiative, Palmero’s X-Ray Apron Recycling Program.

We are committed to environmental responsibility. It’s a key component of our core values and an extension of our mission to protect patients, clinicians, and the practice to include the environment as well.

Our new eco-friendly and environmentally responsible program rewards participants for supporting greener dentistry! We know that lead aprons have a useful life as their shielding properties wear down gradually. Proper maintenance includes either checking via fluoroscopy or replacing if they show any signs of damage. According to the EPA, recycling lead aprons is the preferred method since it keeps lead out of landfills. Now you can go green with our environmentally friendly X-Ray Apron Recycle/Trade-in Program. All materials will be responsibly disposed of and all lead liners will be properly distributed for processing back to base material.

If you are only looking for a method of responsible disposal we are happy to accommodate, however we hope you will take part in our Trade-In Program and benefit from a complementary apron hanger that will help protect your investment in safety through proper storage.
RECYCLE 1 X-Ray Apron, RECEIVE 1 FREE Apron Hanger 
1.  Purchase a new Palmero x-ray apron.
2.  Collect old or unwanted X-ray apron of any brand
3.  Contact Customer Service for a Return of Authorization Number (RA#) to register for recycling.
4.  Submit invoice with RA# via Fax 203.377.8988 or email Include ship to address, phone, and email.
5.  Ship your old apron with RA# for responsible disposal to:
Palmero Healthcare LLC
Attn: X-Ray Recycle/Trade-In Program
120 Goodwin Place
Stratford, CT 06615
6. Acquire a new x-ray apron hanger, an $18.00 retail value for your participation!
We also released our new 2017 product catalog in conjunction with a newly formatted website. Please visit us at

Palmero Healthcare has been committed to bringing a wide range of infection prevention products such as hospital-level disinfectants, barrier products, and safety products to the dental community since 1957. With quality and reliable dental products, Palmero’s goal is to become the recognized leader in infection prevention and safety products. We take pride in knowing that our legacy will continue to expand and flourish as a Hu-Friedy subsidiary where our MISSION is to provide infection prevention and safety products that protect clinicians, patients, and the practice.

Wednesday, August 9, 2017

LED Dental has Acquired Apteryx

Recently LED Dental, the parent company of the Velscope line of oral cancer screening devices, acquired imaging software Apteryx.
The Apteryx company has been around since the early days of the penetration of digital imaging in dentistry and is used and loved by many offices.  I’m not sure of the percentage of market penetration, but they are a mainstay in a lot of offices.  
One of the big advantages of Apteryx is that the software is more or less device agnostic.  By that I mean that the system works really well and supports lots of sensors and intraoral cameras.  This can allow an office to have more than one brand of sensor, intraoral camera, etc and be able to use just one image capturing * viewing software.  Some offices choose to purchase a sensor that does not interface and integrate with their office software and because of that need a program that will work well and work outside of the office software environment.
Here is a little bit about Apteryx from the company itself:

Founded in 1995, Apteryx has created and developed software applications and systems that are leading products in their respective industry segments. The company exceeds the expectations of its customers by creating timely, innovative and cost effective software solutions that improve the profitability of the clients’ businesses.

Current products include OEM imaging applications and extensions for large government, domestic and international dental organizations, Apteryx-branded applications sold through value-added reseller networks and via the company’s online store, source code libraries and other custom applications. The company’s products are written in any of a number of programming languages depending upon the needs of the project.


For information regarding how to purchase Apteryx, visit the LED Dental website.  

Tuesday, August 8, 2017

Harp Orthodontic Flossers

Harp Flosser.jpg
For those who have patients in orthodontic treatment, here’s a nifty little product for you to check out.
Named after their unique shape, Harp Orthodontic Flossers make it much easier for patients to floss while wearing ortho brackets.  The little devices are slim, durable, and easier to use than traditional floss threaders.
Let’s face it, one of the most difficult things we do in dentistry is to convince our patients to floss daily.  CNN recently did a survey that discovered about 30% of adult patients admit to *never* flossing.  When you see that statistic and then pair it with a teenage patient base AND the difficulty that orthodontics bring to the situation, you can see why anything you can do to improve acceptance will make everyone’s lives easier.
Each flosser has nylon thread and can be reused up to one week per Harp.  Per the manufacturer, here are just some of the advantages:
 * One handed
 * Reusable
 * No Threading
 * Quick and Easy
 * Prevents GingivaliHyperplasia
 * Floss without a mirror
 * Braided Nylon Floss     
 * Resistant to breakini

Monday, August 7, 2017

Kulzer creates Inside Sales Team

Kulzer logo_standard_cmyk_pos.jpg

Kulzer announced today that it has formed an Inside Sales Team to make it easier than ever for its dental practice and dental laboratory customers to access its innovative products and services. The new team reports to Inside Sales Manager Tamara Adame’.

“Coming on the heels of our creation of the Kulzer Service Organization, our Inside Sales Team further reinforces our commitment to being the most supportive, accommodating and convenient manufacturer for our valued customers to do business with,” says Matt Mulherin, Vice President, Sales & Marketing, Kulzer USA & Canada.

There will be one inside sales representative for each of Kulzer’s six sales regions in the U.S. and Canada. All sales generated by the Inside Sales Team will be processed through each customer’s preferred authorized distributor as usual. “Our Inside Sales Team is intended to supplement the efforts of our Kulzer territory reps and our outstanding network of distributors by serving as additional support for our customers,” added Ms. Adame’.

“While our company has always been very customer-focused, that focus has been greatly intensified in the past several months,” said Mr. Mulherin. “Our recent decision to simplify our corporate name to ‘Kulzer’ reflects that enhanced focus. As a result, we have never been better positioned to deliver on our mission: giving a hand to oral health.”

Learn more about Kulzer at


Kulzer, LLC

As one of the world’s leading dental companies, Kulzer has been a reliable partner for all dental professionals for more than 80 years. Whether aesthetic or digital dentistry, tooth preservation, prosthetics or periodontology – Kulzer stands for trusted and innovative dental products. With optimal solutions and services, Kulzer aims to support its customers in restoring their patients’ oral health in a safe, simple and efficient way. For this purpose, 1500 employees work in 26 locations in the field of research, manufacture and marketing.


© 2017 Kulzer, LLC. All Rights Reserved.


Kulzer is part of the Mitsui Chemicals Group. The Japanese Mitsui Chemicals Inc. (MCI) based in Tokyo owns 131 affiliates with more than 13,400 employees in 27 countries. Its innovative and functional chemical products are as much in demand in the automotive, electronics and packaging industries as in environmental protection and healthcare.

Up to July 2017, Kulzer operated under the name of Heraeus Kulzer. By changing the name, Kulzer will focus on its strengths that have made it successful: loyal partnerships with users, distributors and universities, and, above all, highest quality materials, innovations and a spectrum of services that is unique in the market. 

Thursday, August 3, 2017

Ivoclar Vivadent Responds to Dentsply Sirona on Being Left Out of Dentsply Sirona World 2017

The business of dentistry can be a funny thing.  Often times, companies can work together for years with mutual benefits and then one little thing can upset whole dynamic.  Such is the situation now between Ivoclar Vivadent and Dentsply Sirona.  For years Ivoclar has been a partner in the CEREC product line by making blocks for the device.  Recently, the company came out with a mill that can allow a doctor to create in-house restorations.  For obvious reasons, the makers of CEREC saw this as competition and suddenly not all was well with the relationship.
Ivoclar Vivadent has released the following announcement:
Dear CEREC® Business Partner,

On June 16, Dentsply Sirona notified us that after eleven years we were no longer welcome to participate in Dentsply Sirona World 2017 because of the introduction of our PrograMill One chairside milling machine.

Despite this development, we would like to assure you that we remain committed to supporting you and all CEREC® doctors with the kind of industry-leading products and support you have grown to expect from Ivoclar Vivadent. We are introducing the Programat® CS4 combination furnace as well as IPS e.max® ZirCAD, the only zirconia esthetic and strong enough to be part of the IPS e.max family. In addition, we will continue to support CEREC owners with world-class education, symposium events, open houses, as well as continued support for training centers in North America.

In closing, Ivoclar Vivadent would like to thank you for helping to make IPS e.max the number one CAD/CAM material in the world! We appreciate the trust you have put in us and look forward to working with you for your continued success.

Tuesday, August 1, 2017

Using apps to improve efficiency and security in the dental practice



Remember the promise of the 20-hour work week? The idea was that all our “time-saving devices” would make us so efficient that we could accomplish in 20 hours what had previously taken 40. Because of that, we could all work merrily for four hours every day and then spend the rest of our time being waited on by the robots patrolling our homes. 

How’d that work out for ya? I’ve got a Roomba, but other than that, I’m still waiting for my Mr. Roboto major domo.

Instead, what we got was the continuation of the 40-hour work week with the expectation of 80 hours of productivity. Along with that came the concept that because we are all always connected, we should never run late, forget a soccer practice, or open our fridge to find it as empty as Putin’s Suggestion Box.

For a sciety that was supposed to be livin’ la vida loca by this point, what I hear mostly from patients when we discuss time of treatment or other details is how busy everyone seems to be nowadays.

So, with that in mind, this month let’s look at some ways to be more efficient with our time and be more security conscious in the protection of our data.

More from Dr. Flucke: How EHR can improve your practice


I could probably do an entire column on Evernote alone. This app/cloud/website system allows you to catalogue and save practically anything and everything in your life. If you don’t want to lose it, Evernote is the answer to your prayers. It comes in several levels of service but I highly recommend the Premium edition.

This gives you 10GB of uploads per month, and lets you sync all your devices, share notes, having access offline, annotate PDFs, scan and digitize business cards, and a whole lot more. Once the app is installed on your computer, placing anything in Evernote is a simple matter of drag and drop.

Here is a link to the full article on