Thursday, September 21, 2017

The Dental Solutions Company™ Now Provides a Comprehensive and Simplified Workflow Conducive for Optimal Restorative Results Using CEREC

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Charlotte, NC (September 15, 2017) – Dentsply Sirona is pleased to introduce CEREC® Essentials at Dentsply Sirona World 2017, a complete practice solution that optimizes the CAD/CAM process while providing outstanding clinical benefits and results. CEREC Essentials are a carefully curated suite of restorative materials intrinsically selected to match the powerful technology of CEREC while fulfilling all of the practitioner’s clinical needs. Designed to streamline restorative procedures, CEREC Essentials embody trust, speed, and simplicity while exemplifying the brand excellence possessed by The Dental Solutions Company™.


Comprised of two high quality block materials, Celtra® Duo Zirconia-reinforced Lithium Silicate (ZLS) and CEREC® Zirconia Translucent Zirconium Oxide Block, CEREC Essentials enable clinicians to fulfill all clinical restorative procedures with a choice of material for every situation. Moreover, when used in conjunction with either material, the CEREC SpeedFire furnace boasts the industry’s fastest sintering cycles, creating a quicker, more efficient workflow without sacrificing clinical integrity.


Born from a legacy of two companies with a storied history of serving the dental world, CEREC Essentials represent a brand of innovations created by Dentsply Sirona that build trust among clinicians and their patients. Comprised of an integrated set of restorative materials necessary for the most streamlined and efficient CEREC workflow, these essential products are backed by a team of professionals known as “CEREC Consumables Representatives,” who strive to help clinicians simplify the process, and adjust to the changes associated with implementing CAD/CAM into their practices. CEREC Consumables Representatives aid practitioners in product choices, helping dentists keep their inventory relevant to the procedures they perform.


In an industry where time is of the essence, CEREC Essentials promote speed and cohesion—requiring fewer steps to complete a procedure with fewer ancillary items needed. CEREC Essentials not only ensure quicker performance, but also deliver rapid results with no compromise.


CEREC Essentials are curated to uphold the idea of simplicity—instead of having multiple products and workflows, the brand reduces material complexity by featuring two core restorative materials, Celtra Duo and CEREC Zirconia, and three complementary procedural components including Calibra® Universal Self-Adhesive Resin Cement (for CEREC Zirconia restorations); Calibra® Ceram Adhesive Resin Cement with Prime&Bond elect® Universal Adhesive (for Celtra Duo restorations), and a Universal Stain and Glaze Kit, resulting in a comprehensive, yet streamlined and efficient system for both milling materials. CEREC Essentials impart an intuitive system of products that work harmoniously with a wide array of materials to produce better, safer, and faster dentistry for the benefit of both CEREC practitioners and their patients.


Wednesday, September 20, 2017

ioSafe Chips in to Help Businesses Affected by Hurricanes Irma and Harvey

It always gives me a warm feeling to see people helping others who are in need.  To that end, my good friends at ioSafe are offering the following help to hose recently impacted by the hurricanes here in the U.S.
Here is the info they sent me.  Way to go ioSafe!  This is just one reason that I’m a customer.

We’d like to offer a helping-hand to those affected by Irma and Harvey, but let me preface the nitty-gritty by saying that we sincerely hope that none of you were impacted or, if you were, that it was only replaceable property that was lost. That said, here’s what we’ll be doing.

  • Free fireproof/waterproof external hard drives. Got a water-damaged hard drive? Let us know and we’ll a send you a Solo G3. No strings, no cost. We’ll even cover shipping. We do, however, have one small request. We’re only going to be able to send out a limited number of these and would like to ensure they reach the people who can’t easily afford to replace their damaged equipment. Therefore, please don’t ask for a drive unless you really need it. In other words, if you have insurance or enough funds to be able to comfortably cover the costs, please go that route instead. There'll be a limit of one per person. Once we’ve exhausted the supply of free units, we’ll be offering discounted pricing.
  • Discounted fireproof/waterproof servers, NAS and BDR. While we can’t offer these devices at no-cost, we’re in the process of putting a discount program in place for those in affected areas covering our servers2-bay NAS5-bay NAS and BDR appliances. I can’t share any details yet as to what the pricing will be - we’re still crunching the numbers to work out how low we can go - but we’ll be discounting as deeply as we can. If you're in a particularly sticky situation - a small business whose losses aren't going to be covered by insurance - let us know and we'll do what we can to help. Our aim here is to help you get back to business as quickly as possible with a better, more resilient infrastructure. That’s good for everyone. 

We’ll be running these programs for at least the next 2-weeks, and likely longer. We’re not limiting this to Spiceheads, the programs are open to all, so pass along the details as you wish.

Note: if you need data recovered from a water-damaged device, our awesome friends at DriveSavers Data Recovery  are providing no-cost recovery services for people in affected areas. You can read more about that here.

Feel free to shoot me a message with any general questions or email to request a G3 or ask about the discount program. Be sure to include in the email the fact that it's an Irma/Harvey-related request. Note that replies may be slightly delayed depending on the volume of requests.

UpdateBweber93   asked, 'If we're not in an affected area is there any option to have a full-price purchase count towards donations towards victims or those affected?' We're going to do it! Purchase any non-discounted product between now and the end of the month using coupon code 'Spiceworks' and we'll donate 20% of the price to the Red Cross's relief efforts. Thanks for the suggestion, Brody!

Final reminder: feel free to order as many products as you like under the discount program, but please keep the free G3s for the folks that need them the most.

Update: Unsurprisingly, we're being inundated with requests, many of which tell heartbreaking stories. We're working through them as quickly as we can, but it may take a few days for us to get back to you. Sit tight, you'll not be forgotten. 

Tuesday, September 19, 2017

Data Breach at Equifax Affects 143 Million Consumers

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As someone in healthcare, I can tell you there is a very serious effort made to protect patient data.  Not only is the health info of the patient something that should be carefully guarded, but also their demographic info.  An electronic health record contains a lot of information that could be used by nefarious types to commit identity theft.  This data is so valuable, that the federal government has fined practices hundreds of thousands of dollars for the loss of somewhere around 2000 patient records.
Now comes word of a security breach at Equifax which impacts 146 million consumers.  The data that was stolen includes Social Security Numbers, birth dates, addresses, some driver’s license numbers, some credit card numbers, and some dispute documents with personal identifying information. That is sufficient information to forge an identity.
News of the breach was bad enough.  However, then word broke that 2-3 days before the breach was announced, 3 high ranking executives of Equifax sold about $2,000,000 of stock.  That kind of activity is considered insider trading and is highly illegal.  That means in addition to the PR disaster that the breach created there is also a huge breach of trust in the organization as a whole.  Those are 2 very difficult incidents for a highly skeptical public to let pass.
Want more signs of a horribly run company?  According to NASDAQ:  Equifax is offering free credit monitoring, but is asking those who enroll in the service to waive their rights to a trial and resolve any disputes through arbitration”.  I find that incredibly generous of them sarcasm intended.  The company allows a data breach from mid-May until July, 3 executives sell off the stock at a high price prior to announcing, and then expects the victimized public to give up their rights in exchange for doing the right thing.  That last point may very well land them in even more hot water as California law requires that in such a situation the credit monitoring be provided for a year free of charge.

In order to see if you are one of the unfortunate 146 million, go to to check.

For the whole story of this nightmare,¬  

Monday, September 18, 2017

UPDATE: Ultradent Increases Donation to $300,000 for Hurricane Harvey and Hurricane Irma Relief and Offers Special Discounts to Affected Dentists


SOUTH JORDAN, Utah, September 12, 2017 UPDATE: In response to the catastrophic devastation caused by Hurricane Harvey and the most recent damage done by Hurricane Irma, Ultradent Products, Inc., has increased the company’s donations to the Saint Bernard Project (SBP) and to the All Hands Volunteers organization from $250,000 to $300,000. The Saint Bernard project will use the funds to aid in the rescue, relief, and rebuilding efforts of all those affected by the storms. The All Hands Volunteers organization will also use the donation funds to help restore and rebuild the communities affected by Hurricanes Harvey and Irma. 

In addition to these donations, Ultradent is offering to help dentists whose practices have been damaged by the hurricanes. Since Monday, August 28, 2017 Ultradent has offered any dentist whose office has sustained substantial physical damage by Hurricanes Harvey or Irma $500 worth of free consumable product, plus 40% off all consumable products and 15% off all equipment purchases exceeding the initial $500 on that order. Through this offer, Ultradent hopes to provide some aid in the rebuilding efforts of the dental community.

Ultradent’s president, Dirk Jeffs, says, “Hurricanes Harvey and Irma, with thier wind and flooding, have caused unprecedented, catastrophic damage in Texas, Florida, Georgia, Alabama, South Carolina, and surrounding islands. Care is an important core value at Ultradent, and we want to extend a helping hand and show our care for the people who have been affected by these devastating storms.”

Ultradent has a strong culture of giving. The company contributed to relief efforts associated with the Pulse Nightclub shooting, Typhoon Haiyan, Hurricane Sandy, and the earthquakes in Haiti and Ecuador. Additionally, Ultradent has donated more than 1.6 million pounds of food over the past nine years to the Utah Food Bank. Ultradent also contributes to various national and international dental humanitarian missions. To find out more about Ultradent’s disaster relief efforts, please visit

Thursday, September 14, 2017

It’s almost here- the greatly anticipated Dentsply Sirona World commences tomorrow!

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Thousands of eager attendees are arriving in Las Vegas for the sold-out Ultimate Dental Meeting beginning Thursday, Sept. 14

CHARLOTTE, NC (Sept. 13, 2017) – Dentsply Sirona World is the second annual Ultimate Dental Meeting and the first to be hosted in Las Vegas. Dubbed an educational festival, this is one of the largest events in dentistry and attracts the leading minds in the industry.

“As we welcome a record-number of attendees, the excitement is palpable among them and our Dentsply Sirona team,” said Group Senior Vice President of the U.S. Commercial Organization Michael Augins. “Our organization has been looking forward to this colossal event since the conclusion of SIROWORLD in Orlando, and here in Vegas, attendees can expect the biggest, most impressive show to date.”

Dentsply Sirona World offers quality clinical and business education to every dental professional, including General Practitioners, specialists, technicians, office staff members, etc. Esteemed clinicians and business professionals will lead sessions within 11 educational tracks throughout the course of the event, providing the opportunity for registrants to absorb as much content as possible.

The entertainment at Dentsply Sirona World is just another factor separating this event from other industry meetings. The caliber of celebrity entertainment is simply unmatched. Will Smith, Jeff Dunham, Simon Sinek and Imagine Dragons are all slated to perform or speak exclusively for Ultimate Dental Meeting attendees.

In addition to the invaluable education and extraordinary entertainment, guests can enjoy various social, and health and wellness activities, including a MMA-styled workout led by Super Trainer Joel Freeman on Friday morning and the Out of This World Fun Run on Saturday morning. Evening receptions provide additional networking opportunities, and the three-day event concludes with the Evening of Espionage closing party at TAO Nightclub.

For those already onsite or arriving today, early registration is open from 3-8 p.m. Early registration is highly encouraged as General Session begins at 9 a.m. Thursday, and doors to the session close at 9 a.m. sharp.

Those who missed the opportunity to attend Dentsply Sirona World 2017 can register for Dentsply Sirona World 2018 located in Orlando, Florida, from Sept. 13-15.


Wednesday, September 13, 2017

Brasseler USA Launches New E-Commerce Experience:


Brasseler USA, a leading provider of dental instrumentation, launched today a new e-commerce experience: The all new, mobile-friendly introduces a completely refreshed shopping experience with enhanced search features, expanded product information, and an easy-to-navigate interface.


Brasseler USA’s new e-commerce platform further embodies the Company’s ‘By Your Side’ commitment by satisfying the constantly evolving needs of dental professionals and their desire to access our wide range of dental instrumentation whenever and wherever,” says Marc Gordon, Vice President and General Manager.


Enhanced search features allow dental professionals to find what they need, quickly and easily. Shoppers can search for a product by name, product number, category or even a specific product attribute. What’s more, type-ahead search results complete with product images makes searching simple, and choosing the right product is now easier than ever with a new product comparison tool.


In addition, richer product information on the new site provides details such as size, shape, grit and procedure, along with enhanced descriptions, supporting documentation, and videos. Everything shoppers need is all in one place—dental professionals no longer have to filter through multiple websites to obtain the information they want.’s new, responsive design is ready for use on digital devices of all shapes and sizes, including phones and tablets. Dental professionals can order what they need, when they need it, whether at the office, at home, or on the go.  A modern design and straightforward navigation make the site familiar and easy to use.


“We focused our efforts to develop a site based upon user feedback in order to exceed expectations,” remarked Ryan Dew, Brasseler USA’s Director of Administration. “We believe delivers not only a superior experience over other e-commerce sites in the dental industry, it’s actually comparable to the e-commerce giants we as consumers buy from regularly.” 


For more information about Brasseler USA’s new e-commerce site, visit

Tuesday, September 12, 2017

Danville Materials Announces Cem EZ

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It’s always nice to see companies continue to innovate.  Zest Dental Solutions acquired Danville Materials in February 2016.  At the time, Danville was a small company with some very good products.  However, it seemed they sometimes liked the funding to provide for R&D and sometimes laced adequate distribution for their products.  Danville always made good products and usually their users were rabid fans.  That’s the reason I saw a bright future for Danville when Zest came along and acquired them.  They now had some money to spend to expand their product selection as well as helping with sales.
Now we are beginning to see how this will all shake out as Danville begins to bring more innovation to the industry.  Their latest product is called Cem EZ and I’m proud to say that I was part of a think tank group that met and helped them with some product names.
Here is the whole explanation of cam EZ that Danville recently sent out:

Since Zest Dental Solutions’ acquisition of Danville Materials in February 2016, we have embarked upon several significant endeavors, including:

-          The addition of multiple personnel in key areas throughout the business to better support our growth both internally and externally

-          Facility consolidation that included integration of manufacturing and shipping from San Ramon, California to the Zest Dental Solutions global headquarters in Carlsbad, California

-          New branding architecture that now positions Danville Materials as a portfolio of products under the Zest Dental Solutions Business


While all this has taken place, the Zest Dental Solutions Team has been hard at work in developing the next product in our IntelliTek™ line of products. The first product to carry this innovative curing technology, Bulk EZ™, has experienced phenomenal growth (200+%) in the past 12 months on a sell-out basis. We could not be more proud to see the market responding so favorably to our unique dual-cure bulk-fill composite that finally addresses the remaining challenges plaguing posterior composite placement.


Now, we are proud to announce the launch of Cem EZ™, the next IntelliTek innovation from Zest Dental Solutions. Cem EZ is an adhesive resin cement that is designed for the esthetic and permanent cementation of nearly all of today’s indirect restorative materials. With IntelliTek at work, this cement will provide outstanding color stability over time, and widespread compatibility with today’s modern adhesive systems. Additionally, Cem EZ provides:


-          High bond strength to a variety of materials including Porcelain, Lithium Disilicate, and Zirconia

-          Excellent protection from microleakage, supported by 3rd party research conducted at the University of Alabama

-          Ideal working viscosity for placement, and trouble-free cleanup after tack curing

-          Simplified technique (no additional primer needed for zirconia)

-          Only three ideal shades to do it all: Translucent, Warm, White Opaque


Cem EZ is truly representative of the core values long associated with the Danville Product Portfolio: great performance at a great value.

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Monday, September 11, 2017

FDA Recalls Nearly 500,000 Pacemakers Due to Fear of Their Cyber Security



Cybersecurity in healthcare is now starting to really gain some main stream attention.  I’ve been following this trend for the last 2 years or so and I’ve been waiting for an event like this to transpire.  It usually takes having money involved/stolen/moved/lost or spent to bring attention to some type of hack or hackable system (BTW the term “hackable system” is an oxymoron the shame from which I must bear as its inventor).  

Now, however, we’ve seen the focus shift to the healthcare sector due to a threat on human life.  That’s right, lives are at stake due to hacking and I’m talking about one life at a time.  Obviously, things like hacking the power grid could cause loss of life, but the real and present danger of this situation is that someone could hack an implanted pacemaker, making it brick itself or increasing the heart rate to a dangerous/fatal level.

When the concept of these devices was first conceived, the prevailing thought was how convenient and safe it would be that a doctor could adjust a pacemaker in their office with no physical contact with the patient.  Safe, sterile, fast seemed to make this the Holy Grail of pacemaker monitoring and communication.  Unfortunately we cannot count on human beings to do the right things.  Just like the old adage of “make an idiot proof system and they just make better idiots”, we’ve now entered the realm of “making something hackable and someone will hack it”.  We thought Ransomware of our data was a scourge, imagine what someone holding your pacemaker hostage would be like.

The problem I’m seeing here is that, unfortunately, this is just the tip of a very, very big healthcare IT security iceberg.  There are lots of legacy systems out there right now running on Windows XP (and we all know he secure that has to be at this point).  Those systems could easily be hacked and reprogrammed, bricked, etc.  What happens to the patients dependent on those systems?

Lately there has been a heavy duty hue and cry over security in the Internet of Things (IoT).  For those of you unaware, that term applies to things like thermostats, cameras, appliances, etc that are connected to the Internet via WiFi.  While I’ll agree that having your connected home hacked could be a major hassle, it pales in comparison to what could happen with an appliance inside your body is taken over.

Let me be sure to tell you that there is no recorded incident of someone tinkering with pacemakers, but the potential certainly exists and MUST be dealt with in this and every other medical device that is potentially subject to compromise.

If you or a loved one is dealing with this pacemaker problem, here is some good info from the FDA:


Firmware Update to Address Cybersecurity Vulnerabilities Identified in Abbott's (formerly St. Jude Medical's) Implantable Cardiac Pacemakers: FDA Safety Communication




  • Patients with a radio frequency (RF)-enabled St. Jude Medical implantable pacemaker
  • Caregivers of patients with an RF-enabled St. Jude Medical implantable cardiac pacemaker
  • Cardiologists, electrophysiologists, cardiothoracic surgeons, and primary care physicians treating patients with heart failure or heart rhythm problems using an RF-enabled St. Jude Medical implantable cardiac pacemaker


Medical Specialties


Cardiac Electrophysiology, Cardiology, Cardiothoracic Surgery, Heart Failure




Abbott's (formerly St. Jude Medical's) implantable cardiac pacemakers, including cardiac resynchronization therapy pacemaker (CRT-P) devices, provide pacing for slow or irregular heart rhythms. These devices are implanted under the skin in the upper chest area and have connecting insulated wires called "leads" that go into the heart. A patient may need an implantable cardiac pacemaker if their heartbeat is too slow (bradycardia) or needs resynchronization to treat heart failure.


The devices addressed in this communication are the following St. Jude Medical pacemaker and CRT-P devices:


  • Accent
  • Anthem
  • Accent MRI
  • Accent ST
  • Assurity
  • Allure


This communication does NOT apply to any implantable cardiac defibrillators (ICDs) or to cardiac resynchronization ICDs (CRT-Ds).

For the full statement and information from the FDA, here is the link.  

Thursday, September 7, 2017

Dentsply Sirona World 2017 is SOLD OUT- but registration for 2018 is open!

Well, Will Smith lovers I hate to tell you this, but your chance to Get Jiggy With It has passed you by.  Dentsply Sirona World is now officially sold out for 2017.  However, plans are already being made for next year’s event in Orlando

This year’s event in Las Vegas is sold out, but registration is available for Dentsply Sirona World 2018 in Orlando

CHARLOTTE, N.C. (Aug. 31, 2017) – If you missed the chance to attend this year’s Ultimate Dental Meeting in Las Vegas, register now for Dentsply Sirona World 2018 in Orlando, Florida, so as not to make the same mistake twice!

Dentsply Sirona World is heading back to the Sunshine State for next year’s event. Hosted at the Rosen Shingle Creek Resort from Sept. 13- 15 in the heart of Orlando, this educational festival will yet again offer the crème de la crème of clinical and business speakers, and entertainment. Attendees can earn continuing education while broadening their scope of knowledge and expanding their professional network.

Per tradition, the Ultimate Dental Meeting provides education for all dental professionals, including specialists. Currently, tracks include*:

  • Business & Practice Management


  • Endodontics

  • Imaging

  • Implantology

  • Office Design

  • Orthodontics

  • Preventive

  • Prosthetics & Lab

  • Restorative

  • Special Markets & Topics

    SIROWORLD 2016, the first annual Ultimate Dental Meeting, was located at the Rosen Shingle Creek and was met with substantial success and rave reviews by those within the dental community. Breaking Dentsply Sirona records, SIROWORLD set the precedent for future meetings like Dentsply Sirona World 2017, which is anticipated to transcend all events previously hosted, and 2018 will have even more surprises in store. To learn more about Dentsply Sirona World 2018, visit

    To register for Dentsply Sirona World 2018, visit For any event questions, please contact the help desk by email at or by phone at 844.462.7476.



Wednesday, September 6, 2017

Dental Practice Pro Allows for Data Mining on All Major Dental Software Platforms

One of the big things that is hitting the management side of dentistry is third party data mining applications.  While it looks like most of the large dental software companies are not really working on ground breaking improvements, there are several smaller companies that are entering into that realm.
Dental Practice Pro is one of those companies.  They are a cloud based business enterprise software solution for several different software companies, but it appears their major push currently is for Dentrix users.
The software pulls a ton of data from your database and displays it on a dashboard for quick and easy reference.  When we are in dental school, students get only a minimal dose of business education if we receive any at all.  Because of that, many dental practices are in desperate need of ways to view data in a format that makes sense and allows them to make good decisions.
Companies like DPP are making that possible.  For all the info on DDP, click here.  

Tuesday, September 5, 2017

Brasseler USA® Introduces Expanded Handpiece Repair Service


Brasseler USA®, a leading manufacturer of quality instrumentation, is pleased to unveil an expanded handpiece repair service with a focus on premium parts and fast turnaround times. The offering will include handpiece repairs for all major brands.


Brasseler USA has been repairing both medical and dental handpieces since 1997. The company’s recently expanded handpiece service plan will now offer a more comprehensive roster of repairs including high speed air handpieces, low speed air attachments, low speed motors and electric attachment handpieces. 


The expansion will also specialize in fast turnaround times for standard repairs with most repairs completed within 24-48 hours of receipt, and same-day repairs on high speed air handpieces. Premium parts used for all repairs have been engineered and tested to meet Brasseler’s unparalleled standards of high quality along with industry-leading warranty coverage.


“Our customers have been asking for us to broaden our service offerings beyond Brasseler handpieces,” stated Ronnie Hiers, Handpiece Marketing Manager at Brasseler USA. “They are looking for fast, premium repair services at an affordable price and we feel extremely confident that this service goes well beyond expectations.”

For more information about the Brasseler Handpiece Repair Service, please visit  or call 800-841-4522.


About Brasseler USA®


Brasseler USA® is a leading ISO Certified healthcare company, providing quality instrumentation to healthcare professionals for use in restorative dentistry, endodontics, oral surgery and oral hygiene. Over the past 40 years, Brasseler USA has developed a reputation as an innovative market leader in diamonds, carbides, polishers, endodontics, hand instruments and handpieces. Today, Brasseler USA offers the most comprehensive assortment of instruments and handpieces under one brand in the world. For more information, please visit