Monday, July 31, 2017

More Links Between Oral Health and Heart Disease

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The American Dental Association (ADA) has a great site for both patients *and* doctors.  It’s called mouthhealthy.org and is great resource for all things dental.  For patients, I feel the best part of the site is that it is truly information that you can trust from a scientific point of view.  
 
For several years now there has been a great deal of discussion regarding if oral health can be linked to problems with cardiac health.  The mouth and heart are part of the same organism, so many feel that one can affect the other and I happen to be one of those doctors.  Oral bacteria has been cultured from atherosclerotic plaque and that is just one of the things that concern me.
 
Here are a few things dealing with this subject.  The entire web page from the ADA is available from this link:
 

Take care of your gums...help your heart?

The American Heart Association published a Statement in April 2012 supporting an association between gum disease and heart disease. The article noted that current scientific data do not indicate if regular brushing and flossing or treatment of gum disease will decrease the incidence, rate or severity of the narrowing of the arteries (called atherosclerosis) that can lead to heart attacks and strokes. However, many studies show an as-yet-unexplained association between gum disease and several serious health conditions, including heart disease, even after adjusting for common risk factors.

Gum disease is an infection of the tissues that support the teeth and is a major cause of tooth loss in adults. The ADA and MouthHealthy believe that the most important thing you can do to avoid gum disease and maintain good oral health (including prevention of tooth decay or cavities) is:

  • Brush teeth twice a day with an ADA-accepted fluoride toothpaste.
  • Clean between teeth daily with floss or an interdental cleaner.
  • Eat a balanced diet and limit between-meal snacks.
  • Visit your dentist regularly for oral examinations and professional cleanings.

Thursday, July 27, 2017

FREE Digital Workflow Webinar Next Week on August 1st at 1:00pm EDT

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On August 1st (next Tuesday) at 1:00pm EDT, 12:00pm CDT, 11:00 MDT, and 10:00 PDT I will be doing a webinar sponsored by Dentrix on the benefits of using digital devices to increase your efficiency, decrease your stress, and give you better clinical results.  Take an hour out of your day to learn about these incredible technologies without the costs and hassle of travel.  Personally, I can’t wait to help all of you learn how to make dentistry more fun and less stressful for all involved.   
 
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Here is all of the info for those of you interested:
 
Are you interested in pushing your practice to be all that it can be? 

Are you looking for strategies to help you use the systems and technologies in your office to reach their full potential? 

Let Dr. John Flucke, “Dentistry’s Technology Evangelist,” help you get the benefits of a digital workflow. 

During this one hour webinar, Dr. Flucke will cover the following topics:

 

Video integration and co-diagnosis: Help your patients understand the “whys” behind your diagnosis.

 

Cone Beam 3D imaging: Receive more info for treatment planning than you thought possible and learn about digital treatment planning.

 

Digital Impressions: Increase the accuracy of your fixed prosthetics while decreasing the stress load on you, your staff, and your patients.


This webinar is for dentists, office managers, and staff who want to learn how to get the most out of a digital workflow in the dentist office. Sponsored by Dentrix, for offices using other practice management systems.  

Don’t miss this limited opportunity to receive cutting edge digital workflow knowledge from an industry expert.

Wednesday, July 26, 2017

New Practice Assistant for Amazon Echo Delivers Key Data to Dentists and Veterinarians

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San Jose, CA, June 28, 2017 - Sikka Software, The Practice Optimizer Company®, announced the Beta release of Practice Assistant today. Practice Assistant is an Amazon Alexa Skills integration that allows Dentists and Veterinarians to access key practice data via the Amazon Echo and Echo Dot. With Practice Assistant, Retail Healthcare Professionals can get the information they need to make management decisions, track practice growth and run daily operations without having to take time away from clinical activities to check data in their practice management system.

 

The provider simply says, “Alexa, open my practice” which activates the Echo device and connects it to Sikka’s Platform Cloud. The cloud is HIPAA and HITECH compliant and is compatible with 96% of practice management systems on the market. 

 

Practice Assistant shares the following data with providers:

 

Performance Metrics: Get ready for the day with Morning Meeting Report, a comprehensive overview of the practice that facilitates dentists and veterinarians in planning for a successful day. Providers can also ask Alexa for important Key Performance Indicators (KPIs) to track financial and clinical practice health. With Practice Assistant, providers can hear their accounts receivable balance, month–to–date production and scheduled production for the month, among other important metrics. 

 

Schedule: With Practice Assistant, providers can access their daily schedule, including total number of remaining appointments, and the time of first, last and next appointments. Practice Assistant also provides key data on the patient population, including pending treatment plans, new patients, inactive patients and patients seen month–to–date.   

 

Vijay Sikka, CEO of Sikka Software

 

“Practice Assistant represents the next phase of Artificial Intelligence for retail healthcare professionals. Dentists and Veterinarians can now ask their Echo device for all the information they need to run their practice smoothly and efficiently without looking at a screen or opening their practice management system.” 

 

The Practice Assistant Skill is now available for purchase at https://store.sikkasoft.com/pa. Simply sign up for Practice Assistant, only $35 each month, to activate your Amazon Echo product. 

 

About Sikka Software 

 

Sikka Software Corporation is revolutionizing the retail healthcare industry via its platform cloud, analytical tools, apps and big data leadership. The retail industry includes over 2.1 million providers worldwide and over 600,000 in the United States. The Sikka Platform Cloud allows seamless compatibility with over 96% of the dental, veterinary, vision care and hearing care markets in the United States. Sikka Software Corporation has over 24,000 installations and is experiencing strong growth and market presence in the retail healthcare big data space. For more information, please visit www.sikkasoftware.com.

 

Tuesday, July 25, 2017

At your service: Kulzer Service Organization launched to provide unprecedented customer support

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Kulzer today announced the launch of the Kulzer Service Organization to significantly enhance the support the company provides to customers of its rapidly evolving products and solutions in the United States and Canada.

“As we continue to launch highly innovative, service-oriented equipment and software products, it is essential that we provide our valued customers with a level of support that enables them to take full advantage of these products’ unique benefits,” said Mathew Mulherin, Kulzer Vice President, Sales & Marketing, USA & Canada. “We believe the design of the Kulzer Service Organization reflects the innovation of the award-winning products it’s been created to support.”

Over the past several months, Kulzer executives and managers have worked to design a new kind of organization to give its customers an exemplary service experience regardless of whom in the organization they are speaking to or what issue they are trying to resolve. The Kulzer Service Organization Mission Statement reads as follows:

To provide unprecedented service to our customers by combining our unsurpassed product knowledge, digital expertise and long-standing experience to resolve customer concerns, technical issues and questions with exceptional efficacy, efficiency and warmth.

“Having a single service organization encompassing various areas of focus and expertise will allow us to better manage the service experience holistically and deliver a truly world-class customer experience,” said Mr. Mulherin. “We pride ourselves on our loyalty to our customers, and we feel the support we’ll be providing with the Kulzer Service Organization, coupled with the quality of our products, will only enhance the Kulzer experience for our loyal customers.”

The new service organization will be available to answer questions from dental practices and labs, distributor sales representatives, the Kulzer sales team, and even patients. The reduction in touch points will make the customer support experience much more efficient, and the improvement in outcomes will make the experience much more fruitful.

“Everything we do at Kulzer starts with the question, ‘How can we provide better value to our customers?’,” said Mr. Mulherin. “We are confident that the Kulzer Service Organization will be of great benefit to our customers in the immediate future, and of even greater benefit as it grows and evolves over time.”

About Kulzer GmbH

Kulzer GmbH is one of the world’s leading dental companies with its headquarters in Hanau, Germany. As a trusted partner, the company supplies dentists and dental technicians with an extensive product range, covering cosmetic dentistry, tooth preservation, prosthetics, periodontology and digital dentistry. More than 1,400 employees at 26 locations worldwide are driven by their expertise and passion for the dental market and embody what the name Kulzer stands for: service, quality and innovation.

Kulzer, which changed its name from Heraeus Kulzer as of July 1, 2017, has been part of the Japanese Mitsui Chemicals Group since July 2013. Mitsui Chemicals, Inc. (MCI) is based in Tokyo, and has 131 affiliates with more than 13,400 employees in 27 countries worldwide. Its innovative, practical chemical products are as much in demand in the automotive, electronics and packaging industries as they are in other fields such as environmental protection and healthcare. 

Monday, July 24, 2017

The Clemens Group Appoints Sure Business Logic as Sales and Marketing Partner

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New York, New York: July 7, 2017— The Clemens Group has announced the hiring of Sure Business Logic, Inc. as its new sales and marketing partner. Sure Business Logic will help develop sales programs, identify strategic sales tactics, and create innovative marketing techniques to establish company and product branding and build long-term sales growth.

 

Sure Business Logic was founded in 2010 by Ed Matthews, a seasoned dental industry marketing executive. The company works exclusively in the dental industry and specializes in creating strategic sales plans and helping dental manufacturers with their branding and rebranding efforts. This includes identifying advanced sales tactics, developing marketing concepts, and producing sales and marketing materials, including graphics, video, and digital signage to highlight the unique features of clients’ products. “The company’s capabilities, combined with their industry knowledge, are two of the main reasons that Clemens chose Sure Business Logic,” Alan Clemens, The Clemens Group Founder and President stated, “Sure Business Logic can help us implement fresh concept marketing campaigns as we expand the dental segment of our business.”

 

The Clemens Group, founded in 1969, is a leading provider of services for the planning and execution of full-value dental practice evaluations, sales, partnerships, and mergers. The firm delivers an unmatched level of market awareness, experience, understanding, and integrity to each transaction brokered. Through pre-screening processes, The Clemens Group can achieve near perfect matches that expedite the transition process and obtain the highest value for all parties.

 

To learn more about Sure Business Logic, contact Ed Matthews at sblogic@optimum.net or call 516-883-3443.

Thursday, July 20, 2017

Taub Products Sponsors Dental Sealant Grant Program at Southern Illinois University

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Jersey City, NJ: July 7, 2017 TAUB Products, a long-time manufacturer of dental consumable products, has announced the sponsorship of the dental sealant grant program at Southern Illinois University at Carbondale. The program will take place at six different locations over the next few weeks.

 

Southern Illinois University offers clinics for children from three to seventeen years old. Their services include exams, cleanings, fluoride treatments and sealants performed by senior dental hygiene students. The exam fulfills state requirements for children who will be entering kindergarten, second and sixth grade this fall. 

 

“Providing the best materials for children’s good oral health is our number-one priority,” stated Ed Matthews, VP Sales, TAUB Products. “Not only does Kidz Seal offer the best retention rate, it can be used in a dry or wet field for the best results.”

 

Kidz Seal is also self-leveling and self-adjusting so no occlusion adjusting is needed. This speeds up the process for sealant programs. Kidz Seal is available in 4-pack kits or public health bulk packaging, and can be purchased through authorized dental dealers.

 

TAUB Products recently celebrated their 65th year in business. TAUB provides innovative, high quality solutions for dental professionals. For more information on TAUB and its products, call 800-828-2634, or go to www.taubdental.com.

Wednesday, July 19, 2017

OSHA Announces Deadline Delays for their Electronic RecordKeeping Sandard

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The regulation was to have employers with 20 or more workers submit OSHA form 300A logs for 2016 electronically.  300A is the blog for tracking recordable injuries and illnesses.  300A can be downloaded from this link as a PDF if you’d like to read it or have a copy.  This was originally supposed to start on July 1, 2017 but was pushed back with a new compliance date of December 1, 2017.  Obviously this only applies to larger dental offices, such as corporate clinics.
 
The News Release from the United States Department of Labor (of which OSHA is a part) can be found in full here.  
 
OSHA currently accepting comments from the American public regarding the deadline extension proposal.  If you are interested in making your voice heard, you can do so here.  

Tuesday, July 18, 2017

DentSPY Sirona World presents an Evening of Espionage to close the second annual Ultimate Dental Meeting

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Stir up a good time with fellow event attendees as Dentsply Sirona wraps up the Dentsply Sirona World 2017 with this covert closing party

CHARLOTTE, N.C. (July 11, 2017) – Hosted at TAO Nightclub, adjacent to The Venetian and The Palazzo, on Saturday, Sept. 16, DentSPY Sirona World: An Evening of Espionage is inspired by the legendary spy films, series and secret operatives that have dominated the airwaves and left us fantasizing of leading a double-life.

Following three days of extensive educational content and evenings studded with superb celebrity entertainment, complete your Dentsply Sirona World mission at the attendee-favorite closing party. Partygoers can assume an alias and infiltrate the room in their best black-tie attire, or give it all away dressed as one of their favorite spies or villains. Get creative! There’s a prize for the best dressed guest!

This top-secret soiree is exclusive to Dentsply Sirona World attendees. Doors open at 7 p.m. (6:30 p.m. for VIPs) and close at 10 p.m., as the club opens to the public at 10:30 p.m. The party includes a hosted premium bar throughout the duration of the party and heavy hors d’oeuvres from 7-9 p.m.

Dr. Neal Patel (who is also an educational speaker at Dentsply Sirona World) will again guest DJ for a duration of the party. Dr. Patel spun at the rockin’ closing party at CEREC 30 in 2015. Professional photographers will also be on site to capture guests’ favorite moments throughout the evening and at the attendee-favorite Step and Repeat.

“Dentsply Sirona has set the precedent for what dental professionals expect of conferences in the dental community,” said Senior Vice President of the U.S. Commercial Organization Michael Augins. “Our organization is celebrated not only for providing exceptional education, but also for the entertainment we provide and the lively parties we host for attendees as a tradition, one in which we plan to continue.”

Per TAO’s policies, nobody under the age of 21 will be admitted under any circumstances. Additionally, no person wearing a face mask will be permitted inside the nightclub and no weapons of any kind (real or imitation) are permitted. Entry to the party is on a first-come, first- served basis and therefore Dentsply Sirona cannot guarantee admittance, so be sure to arrive early! 

Located at The Venetian and The Palazzo from Sept. 14-16, Dentsply Sirona World 2017 combines industry-leading education with extraordinary entertainment. Register today for the second annual Ultimate Dental Meeting and be among the thousands of dental professionals leading the charge in making dentistry better, safer and faster.

For more information on Dentsply Sirona World 2017 and to learn more about registration options, visit www.dentsplysironaworld.com. For questions, contact the event help desk by email at events@dentsplysironaworld.com or by phone at 1.844.462.7476. 

Monday, July 17, 2017

Air Techniques Announces Expansion of Sales Force

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MELVILLE, New York — (June  30, 2017) — Air Techniques, Inc., a leading innovator and manufacturer of dental equipment, announces the expansion of its sales force to better fulfill the needs of its customers and offer an enriched product portfolio as the dynamics of today’s business environment and rapidly changing technology impacts the dental industry.

Air Techniques has decided after mutual discussions with Professional Sales Associates (PSA) to end the partnership and transition to its own field sales force effective   January 1, 2018. Air Techniques will be more than tripling its manpower to 35 territory managers, 4 regional sales managers, and 3 technical field representatives to better support its dealers and end-customers. This significant increase is part of a long-term investment strategy into the North American market, including upgrades of its manufacturing technology in its Melville, New York headquarters. PSA will continue to represent Air Techniques in the field until December 31, 2017.

“We are excited to expand our field representation,” said Christoph Roeer, Air Techniques CEO. “We believe this new direction will best prepare us for the future, and enable us to provide our dealers and dental practitioners with the best customer experience,” added Mr. Roeer.

Since 1962, Air Techniques has manufactured high quality dental products and has provided cutting-edge technology and excellent customer satisfaction and technical support through its dealer partners.

Air Techniques offers an entire line of digital imaging products as well as an infection control line and is the leading dental manufacturer of dental vacuums and air compressors systems in North America. Air Techniques distributes its products globally through a large network of dealers. For more information on Air Techniques, please visit: ww

Wednesday, July 12, 2017

Rimowa Brings Technology to Suitcases

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I love it when technology surprises me and this is one of those times.
 
As most of you know, I’m a bit of a road warrior, making about 2 trips per month for speaking and consulting events.  Needless to say, those trips require suitcases and suitcases require airports.  Now my trivia based mind can tell you that the average American spends about 5 years waiting in queues, but I wonder how much more that is for those of us who travel a lot.  One of the worst parts about airports is the lines.
 
However, suitcases from Rimowa are working to remove one of those queues from us travelers.  If you travel you know that usually once you check-in, if you have a bag to check you then wait in a line to have the baggage sticker placed on your suitcase.  This line can, on occasion, be huge and a tremendous time waster when you are trying to get to your gate.
 
Rimowa suitcases have a built-in screen that displays your luggage tag info, without the sticker!!!  You simply log in from their app and your travel info is sent to partner airlines.  Once this happens, the phone sends the luggage info to the suitcase screen via Bluetooth.  Pretty coo, huh?
 
Of course this system is in its early stages and so far only 2 airlines (Eva Air and Luftansa) are using it, but it IS being explored by United currently.
 
Needless to say, when I need a new suitcase, I’m going to be doing some shopping next time.

Tuesday, July 11, 2017

CEREC®: An open, complete CAD/CAM system with smart software

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Here is some pretty interesting info on CEREC from Dentsply Sirona.  The company has been pushing hard on innovation lately, and this is good proof of that.  If you are a CEREC owner, you’ll be excited about this update. 
 

With the market launch of the new CEREC Software 4.5 and the opening of the CEREC system to export data from the digital impression, Dentsply Sirona has satisfied two key wishes expressed by dentists. This software takes the system operation to a whole new level – it is now simpler than ever to plan and produce a CEREC restoration. For new users, this is a clear and well-supported system; for more experienced users, the special features are easy to find and apply, meaning everyone benefits from enhanced performance. Since initiated processes continue to run in the background, the entire procedure is significantly quicker. In addition, opening the system to allow the export of scan data makes new options available. Dentists can now use the CEREC Omnicam scans in cooperation with their dental laboratory or other clinical planning software.

“Since its inception more than three decades ago, CEREC has been synonymous with single-visit dentistry, providing the most intuitive workflow for a complete restorative solution,” said Director of CAD/CAM Marketing for the U.S. RCO Louis Vodopivec. “Remaining at the industry forefront, each product upgrade or software release reflects the ever- evolving landscape of digital dentistry and thus the needs of CEREC users, and such is the case with CEREC Software 4.5. This new software allows users to utilize a larger array of solutions, expanding their patient offerings.”

Fewer steps, automatic detection and maximum precision

This new simplicity is the product of intelligent software tools. Compact tool bars that show all options at a glance cut down the time spent searching and scrolling. Many of the steps run automatically: Restorations, such as inlays, onlays, crowns and veneers, are automatically detected by the software and the insertion axis is also defined automatically. Improved safety and security come from the further improved biogeneric initial proposals that match the patient's needs perfectly, even in difficult anatomic situations, based on the Biojaw algorithm. To assess the tooth color, the software uses the "Shade Analysis" function to analyze the scan and indicate the tooth color as a Vita Classic or Vita 3D Master shade. Overall, this allows the dentist to make an even more reliable assessment of the intraoral situation.

The restoration is then prepared in just two steps instead of four, the model axis is set and the preparation margin is entered using automatic margin finder – that's it. After checking the occlusal and proximal contacts of the desired restoration, the milling and grinding process can be started. Thanks to the even further refined milling strategy, the fit of final restorations has been further improved, particularly for complex constructions. 

Monday, July 10, 2017

American Academy of Pediatrics Recommends No Fruit Juice For Children Under 1 Year

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For the past several years, there has been a debate about the benefits of fruit juice for children.  While many have thought of it as “natural” and being something healthy since it is made from fruit, many others have lamented it’s high sugar content and high number of calories per serving.  Many moms had begun limiting their kids juice intake, while others had taken a more liberal approach.
 
Now comes word from the American Academy of Pediatrics that fruit juice should be limited in kids.
 
The policy statement recommendations include:

  • Intake of juice should be limited to, at most, 4 ounces daily for toddlers age 1-3. For children age 4-6, fruit juice should be restricted to 4 to 6 ounces daily; and for children ages 7-18, juice intake should be limited to 8 ounces or 1 cup of the recommended 2 to 2 ½ cups of fruit servings per day.
  • Toddlers should not be given juice from bottles or easily transportable “sippy cups” that allow them to consume juice easily throughout the day. The excessive exposure of the teeth to carbohydrates can lead to tooth decay, as well. Toddlers should not be given juice at bedtime.
  • Children should be encouraged to eat whole fruits and be educated about the benefits of the fruit as compared with juice, which lacks dietary fiber and may contribute to excessive weight gain.
  • Human milk or infant formula is sufficient for infants, and low-fat/nonfat milk and water are sufficient for older children.
  • Consumption of unpasteurized juice products should be strongly discouraged for children of all ages.
  • Children who take specific forms of medication should not be given grapefruit juice, which can interfere with the medication’s effectiveness. In addition, fruit juice is not appropriate in the treatment of dehydration or management of diarrhea.

 

For the full article, follow this link.  

Thursday, July 6, 2017

Clemens Group Announces Sure Business Logic as Sales & Marketing Partner


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The Clemens Group has announced the hiring of Sure Business Logic, Inc. as its new sales and marketing partner to help develop sales programs, identify strategic sales tactics, and create innovative marketing techniques to establish company and product branding and build long-term sales growth.

Sure Business Logic was founded in 2010 by Ed Matthews, a seasoned dental industry marketing executive. The company works exclusively in the dental industry and specializes in creating strategic sales plans and helping dental manufacturers with their branding and rebranding efforts. This includes identifying advanced sales tactics, developing marketing concepts, and producing sales and marketing materials, including graphics, video, and digital signage to highlight the unique features of clients’ products.

The company’s capabilities, combined with industry knowledge, are two of the main reasons that Clemens chose Sure Business Logic. Alan Clemens, The Clemens Group Founder and President stated, “Sure Business Logic can help us to implement fresh concept marketing campaigns as we expand the dental segment of our business.”

The Clemens Group, founded in 1969, is a leading provider of services for the planning and execution of full-value dental practice evaluations, sales, partnerships, and mergers.

The firm delivers an unmatched level of market awareness, experience, understanding, and integrity to each and every transaction brokered. Through pre-screening processes, The Clemens Group is able to achieve near perfect matches that expedite the transition process and obtain the highest value for all parties. To learn more about Sure Business Logic, contact Ed Matthews at sblogic@optimum.net or call 516-883-3443. 

Wednesday, July 5, 2017

ADA Lets Member Dentists Know the FTC Provides New Resource for COPPA Compliance

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For those of you unfamiliar with it, there is a new federal law on the books called COPPA.  It stands for Children’s Online Private Protection Act.  According to the ADA News, it is “a federal law designed to put parents in control of the online information that is collected from their children.”
 
Since some dental practice websites do require some type of personal identifiers, they will be covered by COPPS.  Being as it is something most dentists are not going to be familiar with, the ADA was nice enough to do some research and find an online resource created by the FTC (Federal Trade Commission) that provides valuable information on how to be in compliance.  
 
Basically there are six steps that must be completed to ensure compliance.  They are:
 
  • Determine if your company is a website or online service that collects personal information from kids under 13.
  • Post a privacy policy that complies with COPPA.
  • Notify parents directly before collecting personal information from their kids.
  • Get parents' verifiable consent before collecting personal information from their kids.
  • Honor parents' ongoing rights with respect to personal information collected from their kids.
  • Implement reasonable procedures to protect the security of kids’ personal information.

The full article from the ADA News is linked here and the FTC Compliance Website is linked here.  The ADA has also created a really great resource for COPPA compliance and lots of other legal essentials.  It is called A Dentist’s Guide to the Law:  228 Things Every Dentist Should Know.  It can be purchased by members for $59.95 and is highly recommended.  

Monday, July 3, 2017

Anthem Pays $115 Million to Settle 2015 Data Breach Lawsuit

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In 2015, Anthem suffered a data breach that resulted in the theft of nearly 80 million (you read that correctly) records containing personal information of members as well as employees.  The company had an insurance policy for this type of problem, but unfortunately it only covered $100 million meaning the company is on the hook for $15 million.  This is the largest payout in history for a company that has experienced a hack and data theft.
 
I’ve mentioned before how the weakest security link is almost always the human beings that are using the technology.  Guess how this whole thing got started.  Yup, a phishing email sent to an employee who opened an attachment in the email.  This was a simple password hack, but enabled the bad guys to have access to the Anthem system which, BTW the company failed to encrypt.  Oh, and they also waited several weeks before notifying the affected individuals.  This is pretty much a trifecta of what NOT to do.
 
Here is the statement from Anthem:
 

Anthem has reached a settlement to completely resolve the multidistrict class action litigation relating to the 2015 cyber attack against the company. The settlement, which is subject to approval by the court, does not include any finding of wrongdoing, and Anthem is not admitting any wrongdoing or that any individuals were harmed as a result of the cyber attack. Nevertheless, we are pleased to be putting this litigation behind us, and to be providing additional substantial benefits to individuals whose data was or may have been involved in the cyber attack and who will now be members of the settlement class.

When Anthem discovered the cyber attack in 2015, the company offered two years of credit monitoring and identity protection services to all individuals whose data may have been impacted. As part of this final resolution of the litigation, class members can receive an additional two years of credit monitoring and identity protection services, along with other significant benefits.

Anthem has agreed to pay a total of $115 million to resolve the litigation. Those funds will pay for the additional two years of credit monitoring and identity protection services, and will also benefit class members in several other ways.  In particular, while there is no evidence that any data impacted by the cyber attack has ever been sold or used to commit fraud, Anthem has agreed that $15 million of the fund will be allocated to pay actual out-of-pocket costs, up to a set amount, that  class members claim they incurred due to the cyber attack. Class members who already have credit services can submit a claim to receive alternative cash compensation instead of receiving the credit services provided by the settlement. The costs of sending notice to class members, administering claims, and the class members’ attorneys’ fees are also included in this total amount. The benefits described above, however, will not be available until the settlement has been finally approved by the Court and any appeals have been concluded.

Anthem has had, for many years, a strong information security program to protect the personal data entrusted to us. As we have seen in cyber attacks against governments and private sector companies including Anthem over the past few years, many cyber threat actors are increasingly sophisticated and determined adversaries. Anthem is determined to do its part to prevent future attacks. To that end, as part of the settlement, Anthem has agreed to continue the significant information security practice changes that we undertook in the wake of the cyber attack, and we have agreed to implement additional protections over the next three years.

A third-party settlement administrator will manage the settlement, which will be overseen by the court in this litigation. The settlement administrator will be the best resource for questions pertaining to the settlement agreement, including how to register for the credit monitoring or identity protection services offered or how to submit claims for out-of-pocket costs or alternative compensation. If the Court preliminarily approves the settlement, the settlement administrator will set up a website regarding this settlement, and we will update this page with a link to that website and a phone number for the settlement administrator as soon as those are available.

 

Anthem is working with AllClear ID, a leading and trusted identity protection provider, to offer 24 months of identity theft repair and credit monitoring services to impacted individuals.

 

This includes customers of Anthem, Inc. companies Amerigroup, Anthem and Empire Blue Cross Blue Shield companies, Caremore, HealthLink, and UniCare, and some employees of self-insured employer groups where Anthem received information about non-Anthem members to provide analytics and administrative services. Additionally customers of Blue Cross and Blue Shield companies who used their Blue Cross and Blue Shield insurance in one of fourteen states where Anthem, Inc. operates may be impacted and are also eligible: California, Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, New York, Ohio, Virginia, and Wisconsin.

 

AllClear ID is ready and standing by to assist you if you need identity repair assistance. This service is automatically available to you with no enrollment required. If a problem arises, simply call and a dedicated investigator will do the work to recover financial losses, restore your credit, and make sure your identity is returned to its proper condition.

 

For additional protection, and at no cost, you may also enroll in the AllClear PRO service at any time during the 24 month coverage period. This service includes credit monitoring and an identity theft insurance policy. Please enroll at https://anthem.allclearid.com/. Those without Internet access can call 877-263-7995.

 

To access identity repair services, please call 877-263-7995

 

For additional information regarding your protections, please visit: https://anthem.allclearid.com/faqs.