Wednesday, June 6, 2018

Dentrix Needs the Right IT Infrastructure to Support It

The most popular dental management software, hands down, is Dentrix.  They have more installed users on the planet than any other program.  Because of that fact, I figuring that a lot of you are running Dentrix and are interested in ways to run it quickly and efficiently so that your practice runs the same.  To help further that cause, here are some recommendations from the company that can help you along…

A diamond ring can be a symbol of beauty, elegance and class. A common way to display a diamond is on a ring with a prong setting, with metal claws that grip the diamond tightly, holding it in place. You probably wouldn’t buy a spectacular diamond for thousands of dollars — and then mount it with flimsy tin prongs. You want a strong setting that will support your diamond and keep it from falling off. Just like that expensive diamond, your Dentrix software is a significant investment and needs the right IT infrastructure to support it so it will work the way it was designed. Without the right “setting,” your Dentrix G7 upgrade may not work as expected.

Dental software has unique IT needs. Since a local IT company, or your computer-savvy nephew, probably won’t understand those needs, it could take years to train them to effectively support your practice, resulting in frustration and reduced productivity. It is important that your dental software has that strong “setting” from an experienced IT company, like Henry Schein TechCentral. TechCentral has more than 15 years of experience serving the dental and health-care industries with a three-pronged approach to providing IT hardware, support and data protection/preservation.

Prong 1: The Right Hardware
Your upcoming Dentrix G7 upgrade will only be as good as the supporting technology. Your dental practice needs an IT provider who understands how dental software works with your workstations, servers, printers, devices. TechCentral works directly with Dentrix, to pre-configure and test each unique solution to help provide peace of mind that you’re getting the right equipment for your dental environment.

Prong 2: The Right IT Support
How many thousands of dollars would you lose if your computers went down, even for a few hours? TechCentral can help decrease the likelihood and amount of costly downtime issues with support that’s available when you need it. With prompt remote assistance from experienced dental technology professionals, as well as on-site technicians, if needed, TechCentral can help keep your practice running smoothly.

Prong 3: The Right Data Protection
No single defense can protect your patient data completely from computer attacks. Used as part of a comprehensive security plan along with antivirus software, digital dentists should use a firewall. TechCentral provides WatchGuard appliances for an advisable extra layer of data protection. In the event your data is compromised, TechCentral Hybrid Backup Services provides a redundant, remotely managed backup and recovery solution both on a local backup device and in the cloud.

Prong 4: The Right IT Provider
TechCentral lets dentists go back to taking care of patients instead of worrying about technology problems. TechCentral is an end-to-end IT provider specifically for the dental market, delivering the strong “setting” your digital practice requires. Before you upgrade to Dentrix G7, request a free comprehensive technology assessment, to evaluate your equipment and systems and help you identify vulnerabilities and solutions. Visit

Certain components of the products or services described above are provided by third parties. Henry Schein, Inc. and its affiliates are not responsible for, and expressly disclaim, all liability for damages of any kind arising out of the use of those third party products or services.


Author: David Broom, Senior Director of Product Management, Henry Schein TechCentral

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