Wednesday, November 5, 2014

Cerner CEO makes an emotional plea for interoperability among health care technology providers

Kansas City is the home for one of the biggest players in the Electronic Health Record business.

Cerner has been around since the 80's and has grown exponentially over that time.

My family has owned a commercial printing business in the Kansas City area for since the very early 80's and at one time (when they were just a small startup) Cerner was one of their customers.  In my college years and on into my dental school years, I worked in the family business and did whatever I could to pitch in.  Often times that meant I was driving a delivery truck when I wasn't physically in the UMKC School of Dentistry.  During those days I spent a great deal of time with the folks who formed the core of what Cerner would grow into.  Heck, I even remember a Christmas party in a nice restaurant in the Plaza area of KC sitting at a small table with Neal Patterson who was & still is one of the brilliant minds that created the company.  That's how small they were back in the day.

Well those days are past & now Cerner is a very, very serious force in the EHR arena.

For those of you who, like me, are in dentistry and in the trenches day after day.  You, like me, are probably often frustrated by the lack of camaraderie in the dental software & hardware industry.  I mean, why can't I use the sensor I want with the software I want & it all works like it's supposed to?  Those kinds of things cause huge amounts of angst for lots of doctors & staffs every day.

You know what?  It even bothers people in the industry.  It *even* bothers people who are highly successful and make tremendously important decisions in the industry.

For proof of that, take a look at this article from my hometown newspaper the Kansas City Star.  It's about Cerner's founder Neal Patterson & his take on how & why EHR companies should work with each other instead of against each other.  I think you'll really enjoy the article.

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