Wednesday, June 25, 2014

Ultradent Products, Inc. Partners with Solutionreach To Improve Patient Communication and Outreach



Over the years, I've had the good fortune to deal with many of the team members from both Ultradent and Solution Reach.


In my role as Chief Dental Editor and Technology Editor for DPR, I've been able to meet many members of both companies and I've always come away impressed.  Both companies are guided by good principles and the employees I've interacted with have been good people who have their ethics in the right places.


One of the things I try and evaluate when I'm first getting to know a company, is how do they rate on my own personal "ethics scale".  In that regard, I've always found both companies to be focused on doing things the "right way" and always striving to do "the right thing".  That's the kind of company I want to have dealings with and the kind of company I want to write about.  As a profession and as a society we need to support and deal with companies that have that focus.


For those of you who don't know, Solution Reach was, for many years, known in dentistry as Smile Reminders.  And, as we all know, Smile Reminders (before the name change) was one of the best patient reminder systems on the planet.  The company was providing those services in lots more spaces than just the dental market, so they decided to do away with the name that referenced dentistry (Smile) and tried to unify the company behind a common brand.


On Tuesday June 24th, 2014, I received the following press release from Ultradent and Solution Reach.  Read on for all the news!






ShaLyse WalkerChristaLee Durrant

Public Relations Manager Continuing Education Manager




Ultradent Products, Inc. Partners with Solutionreach

To Improve Patient Communication and Outreach


SOUTH JORDAN, Utah, June 24, 2014—Ultradent Products, Inc. has partnered with Solutionreach, a cloud-based platform of solutions for improving the success of health care practices. As part of the partnership, Solutionreach has created Ultradent-specific content for practices to use in their patient communication. In addition to the large library of newsletter templates and prewritten articles, the platform will now include a line of custom newsletters that feature Ultradent products. Practices can personalize these Ultradent-focused templates to promote their services and educate their patients with professionally designed outreach. Solutionreach will also have a presence at selective Ultradent events to support the companies’ shared goal of giving dental professionals the tools they need to succeed through better care for their patients. 


The patient engagement platform from Solutionreach is designed to help health care practices increase revenue, decrease costs, and maximize office efficiency. With a powerful array of tools that also accelerate new patient generation, Solutionreach automatically engages patients before, during, and after their appointments to maintain a base of active, loyal patients. By delivering the right message to the right patient at the right time, Solutionreach helps make every patient feel like they are the only patient. To learn more about Solutionreach, visit 



About Ultradent Products, Inc.

Ultradent Products, Inc. is a leading developer and manufacturer of high-tech dental materials, devices, and instruments worldwide. Ultradent’s vision is to improve oral health globally. Ultradent even works to improve the quality of life and health of individuals through financial and charitable programs. For more information about Ultradent, call 800-552-5512 or visit 



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