Tuesday, May 24, 2011

Using Logmein.com as an Adjunct to Over the Patient Monitors & Patient Education

Logmein Logo.jpg
One of the best parts about my "second job", which is Technology Evangelist, is that I sometimes get to tinker with ideas just to see if they work.  To that end, I've begun tinkering with the idea of Logmein.com as a substitute for an over the patient monitor system.
Many of you are probably using Logmein already.  For those of you who aren't familiar with the service, it is a remote access service.  You install a Logmein piece of software on the computer you wish to connect to and as long as that piece of software is running and the computer has an Internet connection, you can access that machine from anywhere that you have an Internet connection.  The service is secure and requires a username and password to login.
Most people use it to access a work computer from home so that they have full access to documents and, in the case of dentistry, you can run your practice software to do chart notes, check on patients when you are away from the office, etc.  It's a great service and a great time saver.
On Friday I was on the phone with a good friend who works with Guru, the patient education software.  We were discussing different aspects of delivering patient education and we began to discuss my recent article on tablet computing that appeared in the latest issue of Dental Products Report.  As we were brainstorming, we talked about making patient education more mobile and more powerful with, instead of a more powerful iPad App, access to a computer via the iPad.
This lead to discussions of Logmein.com and today I decided to see what I could do using the service in multiple ways in the office.  When I designed my new facility we tried to anticipate changes in technology that we could design for.  I knew that wireless would be a major part of the future and so we setup our wiring with 2 secure wireless routers for the practice and one open and unsecured wireless router for patients.  These are separated and unable to connect to each other for the ultimate in security.   I setup logmein on one of our hygiene computers and then installed the iPad app ($29.99 in the App Store).  Using the nearest wireless router (which is in the clinic area) I was able to connect and control the hygiene computer in almost real time.  I was also able to hand the iPad to the patient and let them see their x-rays as they  held the iPad in their hands.  As I changed screens on the computer, the screens changed on the ipad.  Patients were blown away!
Add to that that I could also control the computer with the iPad and run Guru in real time and you have the making of something special.
Now I have over the patient monitors which, in my opinion, is the best solution, but the iPad solution is the second best solution I've seen.  I'm going to continue to experiment with this and report back here.

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