Monday, April 18, 2011

Why I'm an Apple Fan and Why Travel Might Make You One Too...

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When you travel as much as I do, you usually end up with more than a few travel stories.  Road warriors will sometimes sit around at meetings or even in airports swapping stories of terrible delays, missed flights, lost luggage, you  name it.  It's simply the law of averages, the more time you spend doing air travel, the more likely you are to have stories to tell.
So, let me share with you the latest tale of travel woe.  No, my flights were perfect.  2 non-stops that went without a hitch.  I even had wifi on the Southwest flight home.  No, Southwest did a great job of getting me to San Diego and back.  Today's travel horror happened in the San Diego airport when someone inadvertently bumped me while i was getting my MacBook Pro out of my computer bag.  My loyal laptop fell about 1 foot or so onto the floor of the airport as I was taking it out of my bag to place on the belt as I went through security.  It was such a small bump that I didn't even give it a second thought.  However, when I got to my gate and started it up, the screen was black... oh no.
I got back to KC and scheduled an appointment at the Apple Store Genius Bar.  There I got the bad news.  The screen was toast and there may well have been other damage.  The MacBook Pro was one of the original dual core machines and was 5 years old.  Now the question became how much do I put into technology that was around before Britney  Spears shaved her head.  After conferring with the geeks at the Genius Bar I decided to just bite the bullet and get a new laptop.
So this is the first post from the new machine.  a 750GB hard drive, quad-core processor, and 8 GB of RAM.  This is an amazing piece of equipment.  However, the best part is that it looks, acts, and is setup just like my old Mac.
One of the great things about Apple is their ability to transfer your data to a new machine and have it behave just like the old machine.  I explained to the folks at the store about my lecturing.  I told them I needed to be able to start a presentation and not worry that it would be different, melt down, not perform, etc.  They told me not to worry.
They also told me it would be ready on Sunday at 5:00.  Well Sunday at 2:00 they called and it was ready.  I went to the store, picked it up, and it is exactly the way they promised it would be.
So, thanks Apple.  You've met and exceeded my expectations yet again.  I appreciate it!

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