For those of you who don't know, Kodak Dental is no longer actually owned by Kodak. As a matter of fact, it hasn't been owned by Kodak for sometime. It has, instead, been owned and operated by a company called Carestream Health. Kodak sold their dental business to them a few years ago.
Since that time, Carestream has operated Practiceworks and other Kodak products using the same names that were used before the sale. This helped prevent confusion in their customer base. Now, however, Carestream is announcing that they will begin using their name on PracticeWorks products. Rest assured that nothing else is changing. It will be the same quality you've always had, just a different name on a piece of paper or a box.
Here's all the details from Carestream:
This email is a reminder about an exciting transition at PracticeWorks Systems, LLC (PraticeWorks). In an effort to unify the Carestream Health global dental businesses, PracticeWorks and all other Carestream Health dental affilates will adopt the name Carestream Dental LLC (Carestream Dental)—a name that better conveys Carestream’s global presence in the dental market. This alignment of our worldwide dental businesses establishes the next logical step in supporting our future growth and development.
Effective September 1, 2010, PracticeWorks will be operating in the US as Carestream Dental LLC. Other than the name change, there will be no impact on the current PracticeWorks company infrastructure or product and service offerings. Although PracticeWorks will be operating under a new name, this should have very little impact on you, as we continue to provide the same innovative and cutting-edge products and services to enhance your practice’s productivity and improve patient care.
As we begin operating under the Carestream Dental name you will notice company correspondence, including billing and statements, coming from Carestream Dental LLC rather than PracticeWorks. Therefore, please be sure to update your accounting information as needed to ensure all future payments are remitted to Carestream Dental LLC.
Aside from these minor changes, business will continue to run as usual, with no impact on the way our customers obtain and receive our products, services, or company information. Carestream Dental will continue to be the exclusive manufacturer of Kodak Dental Systems and we remain committed to providing the same industry-leading practice management systems and dental imaging for which we are known.
These next few months mark an exciting time for us, and we look forward to having you as part of the Carestream Dental family! If you have any further questions about our upcoming name change, or want to learn more about our company’s extensive history, please contact your local sales representative, or call 800.944.6365 to speak with a member of our team. You may also visit our website anytime at www.kodakdental.com.
US President and CEO
Carestream Dental LLC